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Customer Service Leasing Agent

Location:
East Jordan, MI, 49727
Posted:
March 14, 2023

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Resume:

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Kristina Egusquiza

*** ***** **** **., **** Jordan,, Michigan, 49727

704-***-****

advwgf@r.postjobfree.com

Professional Summary

Uses a collaborative leadership approach to foster a team-oriented environment.

Maintain a high level of client satisfaction, retention, and referrals by consistently ranking among the top sales performers.

Fantastic salesperson with a strong attention to detail and a goal-oriented mindset.

Excellent negotiator

To increase profitability, monitor markets, and maintain relationships with clients, you must be skilled at client services and company branding.

Skills

●Operational improvement

●Team building

●Tax preparation

●First time buyer specialist

●Highly professional

●Excellent communicator

●Regulatory compliance

●Client management

●Advertising

●Internal auditing

●Process improvement

●Territory Sales Experience

●Weekly Payroll

●Creative problem solving

●Credit and collections

●Administrative support

●Open house preparations

●Customer satisfaction

●Negotiation

●Supervision

●Customer service

●Market research

●Proficient in Microsoft Office

●Multi-Task Management

●Problem resolution

●Computer literate

●Budgeting

●Relationship development

●Purchase contracts

●Team management

Education

Real Estate Task Academy of Real Estate Orlando, FL

Real Estate Michigan Institute of Real Estate Southfield, MI

Business Southern College Orlando, FL

Work History

5/16 to 9/19

Realtor Up North Property Services Alpena, MI

●Acquired over new clients by following up on individual real estate desires and current listings on a regular basis.

●Performed home evaluations and developed competitive market analyses for individual homes.

●Conducted client interviews and generated lists of available properties that met specific requirements.

●Advised clients on how to change or update their properties, as well as buying and selling techniques and how to maintain curb appeal.

●Kept up with property environmental regulations and inspected new properties for compliance with new codes.

●Counseled homeowners on how to improve curb appeal and make their homes more appealing to prospective buyers.

●Promoted properties to specific audiences in order to increase revenue.

●Verified payment and loan paperwork for property sales working closely with banks, buyers, and sellers.

●Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.

●Promptly addressed client concerns in order to maintain high customer satisfaction ratings.

●Aided buyers in their search for the perfect home, focusing on relationships with mortgage brokers, attorney networks, and in-house agents.

1/99 to 11/02

Leasing Agent M D Carlisle Construction Corporation New York, NY

●Marketed property to local businesses through collateral, emails and phone calls.

●Provide property information on all levels.

●Tracked of financial transactions and rental applications.

●Managed maintenance team members and followed up with clients for customer satifaction

●Showed them around properties, highlighting features and redirecting concerns to pique tenants' interest.

●Increased occupancy [99]% by leveraging market knowledge and successful promotional strategies.

●Led property tours to highlight features, answer questions, and reroute concerns in order to close deals.

●Verify the information on the rental application and personal references.

●Checked the background of over apartment applicants.

●Was in charge of monthly collections, ensuring high payment rates by cultivating positive relationships with tenants.

●Conducted background, reference, and credit checks as part of the screening process for prospective tenants.



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