Nirgia A. King

**** ******** **** ********, ******* 30058

678-***-**** E-mail: advwfg@r.postjobfree.com

OBJECTIVE

Seeking a challenging position with a company that values team work and encourages professional growth. Looking for the opportunity to utilize my knowledge, technical skills and abilities to make a significant contribution.

EDUCATION

DeVry University Alpharetta, Georgia June 2009

Bachelors of Science in Technical Management - G.P.A 4.0

DeVry University Decatur, Georgia June 2009

Bachelors of Science in Marketing - G.P.A 3.9

Alabama State University Montgomery, Alabama March 2005

Associates Degree in Marketing - G.P.A 3.5

Wallace Community College Selma, Alabama May 2002

Associates Degree in Cosmetology - G.P.A 3.9

Technical Skills

Programming: C, C++, Java, UNIX Scripting, VB Script

Operating Systems: UNIX, DOS, Mac OS, Windows 3.1/95/98/NT/2002/ME/XP

Databases: Oracle, MS Access, Epic EHR Software

Software: Quick test professional, Visual C++, Flash, Office 97/2000/XP

EMPLOYMENT HISTORY

Emory University Hospital Atlanta, Georgia

Patient Dinning Services March 2022-Present

•Maintains professional standards and values Nutrition Services Department

•Contributes to a smooth, non-stop customer service operation providing high quality food services to ensure the needs of the customer are met

•Provides service to all customers in an efficient, friendly and courteous manner to ensure customer satisfaction

•Demonstrates behavior consistent with funtioning core values.

•Performs routine diet nourishment functions including: tube feed mixing, preparing formulas, assembling supplements, inventory for floor stock, and preparing nourishments.

•Understands modified diets, resources for non-typical modified diets, and tube feeding formula diet orders.

•Nominated Employee of the Month in less than a year.

Piedmont Hospital Conyers, Georgia

Retail Dinning Services August 2021-March 2022

•Prepares and stocks food items for use in the cafeteria grill area.

•Demonstrates initiative to assist at steam table/salad bar/ beverage area during service periods.

•Demonstrates, understands, and practices safe food handling techniques.

•Greets and assists all customers with their food in a courteous and polite manner that consistently meets their expectations.

La Quinta Inn & Suites Atlanta, Georgia

Breakfast Attendant October 2018- July 2019

•Creative performance- driven systems design for work flow optimization, staff training, quality improvement and cost reduction. Making sure food is prepared and served or time.

•Implemented equipment control processes and reduced damage caused by more than $35,000 annually. Winning the best of the best for Preparation creativity and cleanliness twice and a chain of hotels among the LaQuinta brand hotels.

•Redesigned experimental methods to eliminate non-essential tasks and expedite project completions.

Comfort Inn and Suites Baltimore, Maryland

Cook /Laundry/Breakfast Attendant May 2018-October 2018

•Solve guest issues with professionalism and always maintain hospitable attitude.

•Maintain the inventory of all breakfast products.

•Ensure breakfast items are continually replenished and presented in an appealing manner.

•Maintain cleanliness of work areas throughout the shift, practicing clean-as-you-go procedures.

•Wiping up spills and maintaining cleanliness of all appliances and counter space throughout the breakfast shift.

•Inspect the cleanliness and presentation of all china, glass, and silverware prior to use.

•Locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.

Western Express-Truck Driver Nashville, Tennessee

Dispatcher/ Driver September 2016- April 2018

•Review delivery instructions prior to starting out with a view to prepare for the journey.

• Chart out best possible routes keeping traffic and distances in mind.

•Use maps and GPS to determine unfamiliar routes.

• Ensure that any delays due to traffic or other unforeseen circumstances are relayed to the office immediately.

• Drive commercial trucks by following traffic rules and company regulations.

• Ensure the safety of items on board by checking on them during unusual circumstances such as inconsistent roads.

•Take customers’ signatures on delivery orders and communicate time and name of person who received the delivery.

• Verify that all items listed on a daily work order have been delivered.

North America Driver Training Academy(NADTA) Cedar Rapids, Iowa

Truck Driver Training August 2015-September 2016

• Transport finished goods and raw materials over land to and from manufacturing plants or retail and distribution centers.

•Inspect vehicles for mechanical items and safety issues and perform preventative maintenance.

•Plan routes and meet delivery schedules.

•Document and log work/rest periods and kilometres spent driving and retain fuel/toll receipts.

•Input “macros” into our automated system for each stage of the loading and unloading process.

•Comply with truck driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures.

•Maneuver trucks into loading or unloading positions.

•Collect and verify delivery instructions.

•Report defects, accidents or violations.

Honey Bake Ham Dunwoody, Georgia

Cashier/Expediter March 2014-July 2015

•Maintain meet and greet routine with attention to the customer in highly detailed orders.

•Expert organizer and energetic, aggressive communicator with a proven ability to accomplish the most detailed, sensitive activity while remaining with the prescribed policy.

•Improve Customer retention rating by 26% through the introduction of sales incentives, premiums and targeted promotions.

The Sunshine House Roswell, Georgia

Cook/Assistant Teacher July 2013-February 2014

Cook

•Career reflecting hard work, attention to detail and the ability to meet exact specifications as well as cost, quality and time objectives.

•Positive and enthusiastic, able to communicate effectively with management at all levels and direct workers in a manner insuring maximum efficiency.

•High motivational level, excellence of leadership technique, and professional attention to detail supplemented by the ability to influence and stimulate others.

Assistant Teacher

•Assist lead teacher in conducting increased learning experience for students in assigned area.

•Perform a variety of non-instructional duties.

•Tutor students independently or in small groups.

•Maintain discipline of students in the absence of the teacher.

•Prepare instructional materials and classroom displays.

Wendy Restaurants Roswell, Georgia

Manager June 2012-July 2013

•Responsible for the operations of the store during my shift. Also responsible for changing cash drawers, counting the cash drawers down, making a daily deposit, entering those figures in the computer, and taking the deposit to the bank.

•I was also active in new employee training and orientation. I also work with the crew throughout the day, doing some of the same tasks they do.

•Expert organizer and energetic, aggressive communicator with a proven ability to accomplish the most detailed, sensitive activity while remaining with the prescribed policy.

•Creative and energetic, capable of sustained effort necessary to see a project through from conception to completion.

La Quinta Inn &Suites Alpharetta, Georgia

Senior Sales Associate / Housekeeping Supervisor August 2010-June 2012

•Measured customer satisfaction through mail, telephone surveys, customer focus groups and e-mail communications.

•Lead person in charge of instructs, maintains the work flow of the crew and credit card incentives campaigns.

•Destructed documentation and reporting requirements for all incoming merchandise to improve inventory control and management competencies.

Proactiv-Solution Atlanta, Georgia

Proactiv Sales Team Analyst/ Team Member November 2008-June 2010

•A facilitated cross-functional team responsible for customer needs assessment and service delivery.

•Designed and administered customer surveys to further clarify customer expectations, product and service requirements.

•Created innovative time management systems for manufacturing, sales, marketing, order processing, and administrative staffs.

Petite Sophisticate Dunwoody, Georgia

Senior Sales Associate July 2005-November 2008

•Measured customer satisfaction through mail, telephone surveys, customer focus groups and e-mail communications.

•Led creative teams responsible for design, production and placement of in -store promotions, POS displays, and credit card incentives campaigns.

•Destructed documentation and reporting requirements for all incoming merchandise to improve inventory control and management competencies.

Sunny Delight Atlanta, Georgia

Import and Export June 2003- June 2005

•Designed improved cargo-handling procedures, reducing working compensation cost by 22% annually.

•Computerized load analysis and planning functions for all shipping operations.

•Identified need and developed a six-part safety management and training program for all newly hired personnel.

Sally Beauty Supply Selma, Alabama

Customer Service Associate January 2002-January 2003

•Designed service- based relationship management programs to strengthen customer retention and loyalty.

•Realigned sales and distribution channels to enhance competitive product positioning and accelerate revenue performance. Redesigned automated customer records and management systems to more accurately track historical data, product requirements and pricing.

Honda A-LOT Selma, Alabama

Assembly Line Operator July 2000-January 2002

•Created performance –driven systems designed for workflow optimization, staff training, quality improvement and cost reduction.

•Implemented equipment control processes and reduced damage costs by more than $35 thousand dollars annually.

•Redesigned experimental methods to eliminate non-essential tasks and expedite project completion.

AWARDS & CERTIFICATIONS

•ServSafe Food Handler January 2023

•Certified Caregiver January 2023

•AED,HEP,CPR,FIRST AID,and BLS Certifications January 2023

•OSHA -Infection Control Standard Certification January 2023

•Food Safety Certification January 2023

•Covid-19 Vaccination Record card -All Vaccines Recorded September 15,2021-Present

•Received/ Completed 21 Certifications September 13,2021-October 6,2021

•Received Certificate OSHA Slips, Trips and Falls October 2015

•Received Certificate in Driver Wellness October 2015

•Received Certificate in Drug Free Work Place October 2015

•Received Certificate CSA a Quick Start Guide For Drivers October 2015

•ServSafe Certification Roswell, GA January 2013

•Sunny Delight forklift Certification Atlanta, GA June 2003

•Honda Accord fork lift Certification Selma, AL March 2004

•City Program of Dallas County, Alabama Certificate of Completion Selma, AL November 2001

•Wallace Community College Certificate of Training a computer class Selma, AL October 2001

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