Analyst Intern Student Manager

Disha Shetty

Irvine, CA 509-***-**** *****.****@*****.***

EDUCATION

Washington State University Pullman, Washington

MS in Computer Science Dec 2019

WORK EXPERIENCE

State of Illinois Chicago, IL

Jira Admin Aug 2022 - Present

• Configured and maintained JIRA workflows to align with Agile processes, optimizing team performance by 25%.

• Conducted detailed configuration analysis of the system, including customizing user-feature requests to ensure precise documentation and compliance with objectives.

• Collaborated with cross-functional teams to improve overall project management processes and identify areas for continuous improvement.

Bank of Montreal NYC, NY

SQL Developer Jan 2022 - Jul 2022

• Design, developed & implemented new SSIS Look Up/Aggregation mapping to suit complex business requirements, improving data accuracy by 15%.

• Executed control flow tasks with precision and completeness to ensure maximum performance benefits, increasing efficiency by 20%.

• Revamped existing store procedures & SQL views to improve existing error handling process, optimizing overall performance by 10%.

Resilience, inc Miami, FL

Business Analyst intern Aug 2020 - Dec 2020

• Collaborated between teams to effectively communicate requirements, increasing inter-team efficiency by 30%.

• Collaborated with product development teams to define product requirements and ensure alignment with market needs and trends.

• Facilitated workshops and training session to promote adoption of new processes and technologies, resulting in a 25% increase in user satisfaction. PROJECT EXPERIENCE

Washington State University Pullman, WA

Research Assistant Aug 2019 - Dec 2019

• Optimized Movie Recommendation System using frequent pattern mining algorithm, resulting in increased user satisfaction and engagement by 40%.

• Deployed REST APIs through Python-Flask for secure OAuth2 authentication, boosting user signups by 30%.

LEADERSHIP EXPERIENCE

Washington State University Pullman, WA

Student Manager Dec 2017 - Dec 2019

• Directed team of 25 student employees, successfully orchestrating and coordinating an event attendance of 200+ individuals.

• Trained and guided employee team workplace performance, resulting in a 40% reduction of errors while completing tasks

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