Loan Processor Data Entry

HEE JAE YOO Fullerton, CA ***** H: 714-***-**** **********@*****.***

SUMMARY

Motivate, dedicated, self-driven and extremely organized administrator who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Diplomatic and tactful with professionals and non-professionals at all levels. Seeking a role of increased responsibility and authority. SKILLS

● Good knowledge and understanding

of Real Estate contract, escrow and

lending documents.

● Knowledge of Lending and Real

Estate software products (MERS,

Power Point, DataTrac, DocMagic,

etc.) at a proficient level.

● Abundant knowledge of Microsoft

Office products (Word, Excel,

Outlook, etc.) at a proficient level.

● Offer great computer and typing

skills. Knowledge of typical business

correspondence (grammar, structure,

punctuation, spelling, etc.) at a

proficient level.

● Document Packaging and Filing.

Accustomed to handling sensitive,

confidential records.

● Quality Control.

● General office Procedures and

handling of office

equipment. Dedicated to the highest

quality of work.

● Good verbal and written

communication skills.

● Strong customer service orientation.

● Excellent organizational skills, detail

and deadline oriented. Great

problem-solving skills and the ability

to work well under pressure.

LANGUAGE Fluent in English, Korean and Spanish

EXPERIENCE

07/2004 to 09/2017 Post Closing Quality Control. CAPSTONE LENDING CORP Buena Park, CA

● Overview of Daily Funding/Closing.

● Manage and update daily Loan Pipeline.

● Audit review of closed files according investor's guidelines. Stack and ship out to investors for purchase.

● Follow up on investor's Suspense conditions, review and execute any pending conditions for Purchase Clearing.

● Arrange daily payoffs for purchased loans and file away for storage/archive.

● Execute and monitor MERS Transfers from Funding to investor's Purchasing of closed loans.

● Coordinate with Title companies and follow up on Post-Closing Final Trailing Documents for all purchased loans. Review and ship out Final Trailing Docs to investors.

● Review and process investor's Post-Closing Audits and Buy-Backs.

● Funding: Assist on Daily Funding/Closing. Coordinate with Escrow and Title company to follow up Prior-to-Funding Suspense conditions. Overview and manage Wire and Collateral transactions.

● Doc Drawer: Communicate with Escrow and Title company to follow up and coordinate Prior-to-Doc Suspense conditions. Review conditions and execute/draw Loan Documents utilizing DocMagic.

● Loan Underwriting Assistant (Coordinator): Coordinate and overview Underwriting files from Approval status through Funding of loan. Execute, follow up and review Prior-Doc and Prior-Funding Underwriting conditions with Loan Brokers, Escrow and Title companies. Communicate with Lenders for Underwriting Guideline Exceptions.

● Initial Loan Submission: Coordinate with Loan Brokers and Real Estate companies on Initial Loan Submission processing. Data entry, Credit check and loan file packaging for Underwriting.

● Customer Service: Provide exceptional customer service to customers/agents/brokers and assist them throughout the loan process by providing up-to-date status.

● Assist loan brokers and their customers by providing solutions to problems related to their specific loans and answer any questions they have.

● Maintain a high level of customer satisfaction through effective verbal and written communication skills.

● Oversee new employees onboarding process and provide adequate training. 05/2000 to 07/2004 Assistant Loan Processor. BRENWARD MORTGAGE CORP. Cerritos, CA

● Assisted in packaging FHA and Conventional loans and ship out Submission packages to Lenders.

● Follow up and review on conditions with Escrow, Title, Appraisal, Real Estate, other Financial Institutions and Borrowers.

● Overview and coordinate the Loan files during their entire process until Funding.

● Provide exceptional customer service to all parties (Loan Officers, RE Agents, Lender, etc.) with daily loan status updates and assisting with questions they have about loan conditions and/or the process.

● Produce and follow through daily Loan Pipeline.

EDUCATION AND TRAINING

Some College (No Degree): Spanish

Orange Coast College Costa Mesa, CA

Some College (No Degree): Product Development And Business FIDM/Fashion Institute of Design & Merchandising Costa Mesa, CA REFERENCES Reference available upon request

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