Lupe Hernandez

Jr. Escrow Officer/ Notary Public

advwbw@r.postjobfree.com

909-***-****

Skills

Strong interpersonal communication skills both verbal and written.

Ability to work in a fast-paced environment where deadlines are essential.

Ability to use good judgment, problem solving and decision making with professionalism and diplomacy.

Excellent Organization skills.

Customer Service focused and experienced.

Bilingual fluent Spanish, speaking and writing.

Driven, hardworking, self sufficient professional and reliable.

21 years’ experience in marketing, sales and Escrow process.

Summary of Qualifications

21 years of experience working in the Real Estate industry Title, Escrow, and sales.

Outstanding Knowledge in Title and Escrow and Marketing Presentations.

Loan Document Signing Specialist since 2004

Vast network of Real Estate professionals including Real Estate Brokers, Loan officers, and Escrow employees.

Experience

Safeguard Escrow

Escrow Assistant

October 2022- Present

Open Refi and Sale Escrows

Clear Preliminary Title Reports

Type Escrow Instructions

Prepare All Deeds and Amendments

Order all payoff demands on existing Deeds of Trust, Liens and/or Judgments.

Request Evidence of Insurance HO6/ HO3 and or Dec page

Prepare Estimates

Prepare Docs to send out for signing

Package Loan documents after signing

Funding Conditions

Disburse and send closing package out

Disclosure Save/ Myriad Development/Corelogic

Account Executive

April 2015 – March 2020

Met or exceeded monthly metrics of 300 + orders per month

100+ office calls per month

5 to 10 Broker/Agent Presentations per month

1 event per month including caravans and sponsorships

Daily office log and follow up calendar, this includes CRM

Maintaining and developing new target leads

Monthly training on product knowledge

Provide timely responses to customers inquiries

Attend Tigar, Ivar, and Scar monthly meetings

September 2014 – April 2015

Landwood Title

Account Executive

1403 N Tustin Ave #300 Santa Ana CA 92705

Developed and retained quality client base.

Maintained my customer relationship and servicing the customer's needs throughout the entire sales order

Develop and execute a market plan for my assigned area to include appointments with qualified Real Estate Agents, Brokers, and their staff, lenders, and Attorneys.

Assess individual client needs, present and implement a plan to meet those needs.

Introduce and demonstrate company products and emphasize saleable features.

Create and deliver group presentations to customer groups and target customers.

March 2013 – September 2014

Servicelink Escrow/ RFS staffing agency

Closing Coordinator

250 Commerce Irvine Ca. 92602

Clear Title commitment on in and out of State Openings

Address inquiries from clients, borrowers, agents and internal staff professionally and in a timely manner.

Review Work In Progress reports to ensure completion.

Responsible for closing documents in accordance with state requirements and client instructions.

Prepare Estimates and Huds prior to receiving closing documents

Secure lender approval of loan closing documents.

Confirm closing dates, location, documentation, and funds due at closing with borrowers.

Fund and Disburse.

All other duties as assigned.

August 2011- 2013

Escrow Assistant

Work-Way / Burrow Escrow

2112 E. Fourth St. #100 Santa Ana Ca. 92705

Open Refinance orders with Title and Escrow

Clear Preliminary Title Reports/ Type Escrow Instruction

Prepare Grant Deeds, Quitclaims, Interspousals, and Amendments etc.

Order all payoff demands on existing Deeds of Trust, Liens and/or Judgments.

Request Evidence of Insurance HO6/ HO3 and or Dec page

Estimates and Huds

Prepare Docs to send out for signing

Package Loan documents to send back to Lender and Title after signing

Assist Escrow Officer on all Conditions for Funding

Disburse

March– May 2011

Escrow Assistant

Work-way/ Lawyers Title

Riverside Ca.

Open all Fannie Mae/ Freddie Mac and Traditional Escrows along with creating physical file

Open Title and clear Prelims from any judgments or liens

Order pay-off demands

Order H.O.A.

Estimates

Package Loan Documents

Banking for Fannie Mae/Freddie Mac and Traditional Escrow

Switchboard (2-3hrs per day)

Send, receive and distribute mail, schedule fed-ex pick-ups, and special courier services

2005 – Present

Loan Document Signing Agent

Hernandez Mobile Notary/NonStopFocus Signing Services

Travel to borrower’s home or office to conduct signing

Communicate with Lender and borrower to facilitate the Coordination and scheduling of appointments

Accommodate customers with split signings whenever they are needed

Meet and greet every customer with professionalism and accuracy

Verify the Identity of each borrower

Review all loan documents prior to sitting down with the borrowers.

Ensure the documents are signed, dated and initialed properly.

Notarize all documents that require Notarization

Return the documents back to Escrow in a timely manner

2007- 2009

Transaction Coordinator/Loan Document Signing Agent

Leading Edge Financial

240 N. Virgil Ave. #16 Los Angeles Ca. 90004

Coordinate all re-sale and purchase transactions

Communicate directly with Escrow Officer, Title dept., Loan Officer, Lender, Buyer and Seller

Prepare all paperwork for Real Estate Agents

Schedule appointments with appraisers and inspectors

Assist Agents with clerical support

Marketing and motivational weekly meetings

Coordinate Loan Document Signings with Buyers, Sellers and Agents

2006 – 2008

Escrow Account Executive

Haven View Escrow

8429 White Oak Ave. Ste. 104 Rancho Cucamonga Ca. 91730

Building, maintaining and retaining corporate relationships with business entities which may prove profit to the company.

Build excellent relationship with potential clients.

Induce business to get into contract with Mortgage, Title and Escrow Company’s.

Weekly Escrow Presentations for Real Estate and Mortgage Company’s

Traveling Loan Document Signing Agent

2004 -2006

Jr. Escrow Officer/Loan Document Signing Agent

Gateway title

1003 East Cooley Dr. Colton Ca. 92324

Process/Open Escrow transactions for Refinances and Re-sales

Prepare Escrow Instructions in accordance with the terms of the sale or refinance

Order all payoff demands on existing Deeds of Trust, liens and or judgments

Explain provisions and procedures, answer questions, check documents for completeness and accuracy

Search and examine chain of title for any liens and judgments

Update and communicate with all parties involved in transaction as needed.

Prepare homesteads, quitclaims, Interposal, Grant deeds and powers of attorney

Prepare Estimates and Huds

Review and meet all conditions in the lenders instructions including the hazard and title insurance requirements

Determine when the transaction will be in position to close and advise all parties involved in the transaction

Prepare Loan documents for signing

Request lender funds and set up transaction for recording

Deliver appropriate statements, funds and remaining documents to the principals, agents and/or lender

Obtain and maintain new clients

Assist as a Notary any time needed/ Notarized Documents

2002- 2003

Escrow Assistant/Receptionist

Old Republic Title

201 Sandpoint Ave. Ste 700 Santa Ana Ca. 92707

Direct support to all Escrow units as a floater

Open Title and Escrow transactions

Prepare Escrow Instructions and required documents

Order payoff demands on all existing liens/Judgments and deeds of trust

Clear Preliminary Title report from any liens and/or judgments

Order/Update Home owners Insurance

Review documents received and check for completeness

Banking

Answer and transfer calls in and out of the office (2 days per week)

2001- 2002

Escrow Assistant/ Receptionist

Benefit Land Title/Commerce Title

Santa Ana, Ca. 92703

Open Title and Escrow for all Refinance transactions

Prepare, certify and mail Escrow Instructions

Order payoff demands on any liens, deeds of trust and/or judgments

Clear Title Reports from any liens and/or judgments

Order/Update Home owners Insurance

Answer and transfer all incoming calls

Set up conference calls

Schedule pick-ups for Fed-ex and Ups

Mail distribution

Order and keep Inventory of all office supplies

Banking

Receptionist

Education

High School

References

Former Manager at Burrow Escrow: Lupi Ornelas 949-***-****

Former Manager at Servicelink Escrow: Kelly Simoneau 951-***-****

Contact this candidate