Customer Service Insurance Agent
Resume:
Tracia L. Smith
***********@*****.***
Summary
Goal oriented Insurance agent effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structure. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls and in person. Offering more than 10 years experience generating new business by selling various Insurance plans.
Skills
Email Marketing Client retention
Policy adjustment knowledge Team training
Insurance sales strategy Customer service
Asset protection expertise Conflict resolution
Cross selling and upselling
Experience
Licensed Insurance Agent / Premier Health Group - Margate Fl 05/2019 to 06/2021
Assisted customers with individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs. Pursued continued professional development through insurance workshops, courses and webinars.
Fronter and Agent / Affordable Health Group - Margate, Fl 02/2015 to 05/2019
Engaged customers and provided a high level of service by carefully explaining details about various insurance.
Education and Certifications
Dillard High School - Fort Lauderdale Fl.
Bryant and Stratton College - still attending online classes Licensed Insurance agent
Ahip Certification
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