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Crew Member Call Center

Location:
Decatur, GA
Posted:
March 13, 2023

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Resume:

Angel Boyd

Decatur, GA *****

*********@*****.***

+1-470-***-****

Work Experience

Dispatcher

Metro Atlanta Ambulance Service - Marietta, GA

September 2020 to November 2022

This is my first dispatcher/call center job and this one gave me the knowledge of mental safety and hazardous safety, such as:

• Dispatching emergency calls from residents of Atlanta and Greater Atlanta.

• Making sure the ambulance has full and correct details in picking up/dropping off patients.

• Setting up appointments for residents needing an ambulance in advance.

• Being an added assistance on certain ambulance trips due to overwhelming standards, staff shortages, or experience for all workers at the center.

Chick-Fil-A Team Member

Chick-fil-A - Decatur, GA

June 2015 to April 2018

From my experience at AMC, it gave me the experience of customers and food, but this job taught me more so about time management and becoming one running machine with duties such as:

• Training as a cook, drive thru attendant, and main lobby cashier.

• Following proper safety standards in a kitchen.

• Supervising all kitchen procedures.

• Knowing how to operate a deep fryer.

• Greeting our guests and making sure their experience is one for the books.

• Having cash experience in having your drawer and making sure your money is always on point.

• Cleaning the store before, during, and after work hours as our schedules permitted. AMC Crew Member

AMC Theatres - Stonecrest, GA

April 2014 to May 2015

As my first job, this was the first position where I began learning leadership and independent skills as a worker. In the theater, we had major responsibilities of:

• Cleaning/expediting the main floor from the ticket line to the concession stands.

• Regular theater checkups before and after each screening.

• Sanitizing our food areas and learning the required measurements of food (ex. Popcorn, Cheese Fries, etc.) ingredients.

• Greeting guests and making sure you can help them experience the best of their trip to our cinema.

• Keeping a grounded and centered crew as each person plays a major part in making sure the theater runs smoothly.

Education

High school diploma

Columbia High School - Decatur, GA

August 2011 to May 2015

Skills

• EMT experience

• Communication skills

• Typing

• Dispatching

• Analysis skills

• First aid

• Phone etiquette

• Multi-line phone systems

Certifications and Licenses

Real Estate License

April 2020

• Provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms

• Perform comparative market analysis to estimate properties’ value

• Display and market real property to possible buyers

• Prepare necessary paperwork (contracts, leases, deeds, closing statements etc)

• Manage property auctions or exchanges

• Maintain and update listings of available properties

• Develop networks and cooperate with attorneys, mortgage lenders and contractors

• Promote sales through advertisements, open houses and listing services

• Remain knowledgeable about real estate markets and best practices



Contact this candidate