Physical Education Banquet Manager
Resume:
PROFESSIONAL SUMMARY
Dedicated professional who thrives under pressure and goes above and
beyond to create unforgettable guest experiences. Over twenty years experience in hospitality at Pacific Northwest hotels and restaurants. Customer-oriented service with excellent interpersonal and communication skills. Food and beverage expert.
EXPERIENCE
Banquet Staff - Woodmark Hotel - Kirkland, WA 07/2021 - Present Consistently provided professional, friendly and engaging service. Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards. Set event spaces according to contracts. Banquet Manager - Hotel Sorrento - 07/2021 - Present Organize banquet events, schedule staff, and follow through with detailed exceptional service at one of Seattle’s most-recognizable historic landmark boutique hotels.
Banquet Staff - Renaissance Hotel – Seattle, WA - 05/2010 to 5/2020 Consistently provided professional, friendly and engaging service. Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards. Set event spaces according to contracts. Event Supervisor - Kaspar’s Events & Catering - Seattle, WA - 07/2007 to 06/2009
Organized special events in the restaurant, including receptions, promotions and corporate luncheons. Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant. Interacted positively with customers while promoting hotel facilities and services. Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity. Consulting Manager - The Wellington - Seattle, WA - 11/2005 to 09/2007 Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service. Oversaw front of house personnel to maintain adequate staffing and minimize overtime. Developed, implemented and managed business plans to promote profitable food and beverage sales. Maintained a safe working and guest environment to reduce the risk of injury and accidents.
RICARDO DUQUE
******@***.***
827 Hiawatha Pl. S #614
Seattle, WA. 98144
Catering and Banquet Manager - Sorento Hotel – Seattle, WA - 10/1995 to 10/2004
Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies. Carefully interviewed, selected, trained and supervised staff. Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes. Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits. Correctly calculated inventory and ordered appropriate supplies. Strategically developed effective marketing plans to increase sales and profits while managing costs. Wait Staff - Space Needle - Seattle, WA - 04/1987 to 05/1995 Displayed enthusiasm and knowledge about the restaurant's menu and products. Skillfully promoted items on beverage lists and restaurant specials. Set dining tables according to type of event and service standards. Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
EDUCATION
Associate of Arts: Commercial Arts and Physical Education Spokane Falls College - Spokane, WA
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