Customer Service Restaurant Manager

COLLEEN

RILEY

*** ****** **. *** *** Los Angeles, CA 90014 781-***-****

*******.*****@******.***

OBJECTIVE

To excel in a challenging position utilizing my education, experience and inter-personal communications skills. Aspiring for an opportunity to create mutual value and development for and with a team, while maximizing my strong leadership qualities and positive forthcoming application of my diverse skillset.

WORK EXPERIENCE

2003-2019 Restaurant Manager/Bartender/Corporate

Trainer

2020 – Present Tasty Bites of LA Catering, Los Angeles, CA 2019 – 2020 Original Pancake House, Redondo Beach, CA 2019 – 2020 Mercedes Bar & Grill,Venice, CA

2018 – 2019 Early Harvest Diner, Wakefield, MA

2017 – 2018 Mel’s Drive-In, Sherman Oaks, CA

2017– 2018 Gracie’s Pizza, East Hollywood, CA

2007 – 2017 Koko Beach, Carlsbad, CA

2006 – 2008 Mariah’s West-wind, Carlsbad, CA

2003 – 2006 Applebee’s Inc. South Lake Tahoe and Oceanside, CA

• Attend to procedures such as maintaining a fluid motion of business and appropriating excellent customer service and maximizing sales proficiently, while maintaining a balance for guest satisfaction and a vibrant sense of hospitality.

• Implement an atmosphere of positive energy for all colleagues and develop strategies for efficient and superb customer relations.

• Administer duties including coordination of inventory, organizing daily details in a sensible and meticulous manner, and supervising guest relations through all concepts of ongoing troubleshooting problem solving techniques.

• Create networking in an ongoing process among colleagues and guests with the utmost professional manner strengthening a team oriented, kindred style environment.

REFERENCES

Jeff King, Owner of Koko Beach – c: 760-***-****

Lisa Johnson, co-worker/personal – c: 760-***-****

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