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€ KatherineAuatinpdf E] QQ :

Katherine Austin

‘Accomplished, organized, hardworking, and experienced individual with excellent customer service, research and

conflict-resolution skills. Merely energetic, confident, and persuasive with strong attention to detail and the ability

to engage diverse customers and enhance brand loyalty and satisfaction.

901-***-**** KatherineAustinig76@gmailcom

‘WORK EXPERIENCE

GXO Logistics — Security Specialist Load

+ Review workload and assign tasks to em

* Correctly ulize warehouse manageme

«Establish, maintain and promote exceptional customer serv

+ Correctly interpret and enfore comp

+ Provide support and backup to wareho

*# Oversee operational processes to ensure correct inv d and orders are completed

accurately and on time

Imperial Security — Field Supervisor

+ Supervised floor care services, commercial sex a services.

+ Ensue staff meets requiren

‘© Develop and manage strategi

‘© Monitor productivity and seek process imrovements

‘© Improve operational systems, processes and develo

‘© Establish or implement depart

Greenwood Leflore Hospital — Supervisor of Environmental Services,

‘© Supervise Housekeepers, laundry, and

‘Round & inspect areas throughout h

‘+ Specialize in cleaning and sanitizing.

‘Create "work order” forms & set deadl

+ Interview, hie, and train new employees

‘+ Host meetings with staff on updat

‘© Answered calls, filed paperwork, &

Scheduled staff on a weekly basis. Appr

EDUCATION

Greenwood High — High School Diploma

GPA: 3.9

‘The University of Southern, Ms — Business Management

GPA: 3.7

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