Yolanda McDonnell

Seeking Employment

Rancho Cucamonga, CA 91701

advw8n@r.postjobfree.com

323-***-****

Work Experience

Prosthetic Coordinator

Alcam Medical O&P

October 2016 to January 2017

verifying insurance coverage and benefits

scheduling evaluation, casting, test socket and final socket apt obtaining authorizations/detail RX/medical records for invoicing Office Administrator

Hanger Clinic

April 2010 to October 2016

answering multiply phone lines

scheduling appointments

verifying insurance coverage and benefits

collecting copays, monies toward deductibles not met obtaining authorizations and detail RX for invoicing medical records

billing

Can discuss employment for date before 2010 in person Head Receptionist

Dermatology Associates - Portland, OR

September 2002 to September 2007

scheduling appointment, answering multiple phone lines, checking in, checking out patients, collecting payments,preparing charts for next days appointments, Education

Certified in CNA

Baldy View Rop - Ontario, CA

March 2010 to June 2010

Certified in Medical Admin Asstistant

Webster Career College - Los Angeles, CA

January 1985 to July 1985

High school diploma or GED

Skills

• Medical Terminology, Customer Service, Scheduling Appointments, Answering Multiple Phone Lines

(10+ years)

• Processing Payments (10+ years)

• Processing Orders, Inventory (10+ years)

• Data Entry (10+ years)

• Dermatology (10+ years)

• Front Desk (5 years)

• Hostess

• Insurance Verification

• Medical Billing

• Medical Records

• Patient Care

• Medical Coding

• CPT Coding

• Medical Office Experience

• ICD-10

• Medical Office Experience

• Anatomy Knowledge

• HIPAA

• ICD-9

• Guest services

• Experience Administering Injections

• ICD Coding

• Hotel experience

• Sales

Assessments

Customer Focus & Orientation — Highly Proficient

October 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Administrative Assistant — Completed

October 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Completed

Night Auditor (Hotel) — Proficient

October 2019

Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Proficient

Supervisory Skills: Directing Others — Proficient

October 2019

Motivating others through feedback to identify improvements or corrective actions. Full results: Proficient

Customer Service — Completed

January 2020

Identifying and resolving common customer issues

Full results: Completed

Retail Customer Service — Proficient

March 2020

Comprehending and responding to retail customer needs. Full results: Proficient

Visual Merchandising — Familiar

April 2020

Planning and maintaining commercial displays, interpreting planograms, and building relationships with store personnel.

Full results: Familiar

Retail Skills: Shelf Stocking — Highly Proficient

April 2020

Receiving and storing merchandise or product.

Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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