Data Entry Administrative Assistant
Resume:
Yolanda McDonnell
Seeking Employment
Rancho Cucamonga, CA 91701
************@*****.***
Work Experience
Prosthetic Coordinator
Alcam Medical O&P
October 2016 to January 2017
verifying insurance coverage and benefits
scheduling evaluation, casting, test socket and final socket apt obtaining authorizations/detail RX/medical records for invoicing Office Administrator
Hanger Clinic
April 2010 to October 2016
answering multiply phone lines
scheduling appointments
verifying insurance coverage and benefits
collecting copays, monies toward deductibles not met obtaining authorizations and detail RX for invoicing medical records
billing
Can discuss employment for date before 2010 in person Head Receptionist
Dermatology Associates - Portland, OR
September 2002 to September 2007
scheduling appointment, answering multiple phone lines, checking in, checking out patients, collecting payments,preparing charts for next days appointments, Education
Certified in CNA
Baldy View Rop - Ontario, CA
March 2010 to June 2010
Certified in Medical Admin Asstistant
Webster Career College - Los Angeles, CA
January 1985 to July 1985
High school diploma or GED
Skills
• Medical Terminology, Customer Service, Scheduling Appointments, Answering Multiple Phone Lines
(10+ years)
• Processing Payments (10+ years)
• Processing Orders, Inventory (10+ years)
• Data Entry (10+ years)
• Dermatology (10+ years)
• Front Desk (5 years)
• Hostess
• Insurance Verification
• Medical Billing
• Medical Records
• Patient Care
• Medical Coding
• CPT Coding
• Medical Office Experience
• ICD-10
• Medical Office Experience
• Anatomy Knowledge
• HIPAA
• ICD-9
• Guest services
• Experience Administering Injections
• ICD Coding
• Hotel experience
• Sales
Assessments
Customer Focus & Orientation — Highly Proficient
October 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Administrative Assistant — Completed
October 2019
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Completed
Night Auditor (Hotel) — Proficient
October 2019
Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: Proficient
Supervisory Skills: Directing Others — Proficient
October 2019
Motivating others through feedback to identify improvements or corrective actions. Full results: Proficient
Customer Service — Completed
January 2020
Identifying and resolving common customer issues
Full results: Completed
Retail Customer Service — Proficient
March 2020
Comprehending and responding to retail customer needs. Full results: Proficient
Visual Merchandising — Familiar
April 2020
Planning and maintaining commercial displays, interpreting planograms, and building relationships with store personnel.
Full results: Familiar
Retail Skills: Shelf Stocking — Highly Proficient
April 2020
Receiving and storing merchandise or product.
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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