Support Specialist English Teacher

THERESA M. LINDSEY CHASE

937-***-**** *************@*****.***

LinkedIn: linkedin.com/in/theresa-lindsey-chase-a148b01b3

CAREER OBJECTIVE

Success-driven team leader, highly motivated media consultant, and organized communication specialist with over 15 years internal and external communication experience. Over thirty-five years of military lifestyle experience through the US Army and US Air Force. Looking for an opportunity to work within Human Resources, Talent Acquisitions, and leadership organization to create a more consultative and customer focused experience.

EDUCATION

•NEW MEXICO STATE UNIVERSITY- Master’s Communication Leadership Organization (in progress)

•UNIVERSITY OF NEW MEXICO-Bachelor of Arts Intercultural Communication Degree Summa Cum Laude

•CENTRAL NEW MEXICO COLLEGE–Associate of Arts Intercultural Communication Degree

•SINCLAIR COLLEGE Associate of Arts Educational Technology Degree

CREDENTIALS AND LICENSES

•Motivational Interviewing

•Certified Peer Support Specialist

•Community Counseling and Support Services (CCSS) Certified

•BLS/CPR Certified

•Defensive Driver’s Training Certified

•Certified Counselor (ACBC)

SKILLS

CUSTOMER RELATIONSHIP MANAGEMENT

TEAM BUILDING

EXCEED PRODUCTIVITY GOALS

EXCELLENT WRITING SKILLS

PUBLIC SPEAKING

MICROSOFT OFFICE EXPERT

ZOOM/TEAMS MEETINGS

INTERNET/COMPUTER SKILLS

MARKETING THROUGH SOCIAL NETWORKING

CONSULTATIVE SELLING

PROFESSIONAL EXPERIENCE

2018 – PRESENT Film Industry

•July 2022-Present - ABC-Big Sky Stand In/Photo Double-Reba McEntire

•2022 - Sony- Obliterated: Airport worker

•2022 - Showtime–The Curse: Investor

•2020 - Disney – Stargirl: Teacher

•2019 - Netflix – Chambers: Teacher

•2018 - AMC – Better Call Saul: Nail Patron

August 2020-June 2022-CERTIFIED PEER SUPPORT SPECIALIST-UNM Psychiatric Center, Albuquerque, NM

•Managed groups with 60+ patients in person and in Zoom/Teams by discussing personal growth strategies and tactics to both decrease stress levels and increase levels of recovery

•Increased attendance by 45% and member participation/engagement by 85%.

•Prepared flyers and various media publications through Canva

•Initiated and implemented new ideas through social media and internal communication promoting department growth and encouraging morale among team members

•Utilized Cerner software, Kronos payroll, phone conferencing, Zoom/Teams meetings, and various presentation and guidance tools including excel and PowerPoint

•Provided metrics, participated, and presented original input in weekly staff meetings and monthly Clinical Training sessions to support and improve our performance as a team

•Continuing Education, attended weekly Socratic and Didactic seminars, and provided instructional feedback

•Exceeded monthly patient productivity goals all months, achieving on average 140% productivity

Mar 2020 – Aug 2020 - SHIFT MANAGER - Chick-Fil-A, Albuquerque, NM

Accepted position during initial onset of Covid-19

Responsible for all aspects of managing, communicating, and problem-solving up to 50 personnel, including social media, internal and external communication projects, staffing positions, performance expectations and safety

Responsible for managing register counts and making deposits

•Acted to improve customer experience by investigating and resolving complaints

•Reviewed corporate work procedures/operational issues to procured ways to improve service, performance & safety

•Scheduled events for catering services such as banquets or receptions and negotiated details of arrangements with clients.

October 2018 - Mar 2020 - SOCIAL MEDIA DIRECTOR - Sports & Wellness, Albuquerque, NM

•Worked with area management to develop social media campaigns across multiple platforms and applications.

•Developed and managed several key relationships with local businesses for donations in support of Sports and Wellness events.

•Increased member engagement month to month using Facebook, Instagram, Snapchat

•Participated in membership sales; worked with local businesses to negotiate group member rates

•Appeared in television spots to promote events and incentives to attend the club

December 2012 – July 2017 – OWNER/OPERATOR/SALES - Chase’s Decadent Sweets (CD’s Sweets) Aldie, VA

•Created business plans, arranged financing and marketing, hired staff, and brought on volunteers, monitored daily activities, and identified business opportunities.

•Implemented social media marketing and other avenues of promoting increasing monthly sales

•Consistently achieved customer satisfaction and sales throughout four years of service.

•Developed and implemented new sales and marketing techniques and strategies to increase business and marketing.

Jan 2000-March 2012 - INDEPENDENT SALES CONSULTANT- Mary Kay – North Carolina/Virginia/Ohio

•Implemented internal and external communication plans in collaboration with team members and clients.

•Promoted product sales and researched latest marketing trends to accommodate client’s needs.

•Acquired 15+ new consultants: increasing productivity and profit.

•Collaborated with customers to understand needs and make targeted Mary Kay recommendations.

•Achieved sales goals of $1000 a month. And serviced targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relations.

ADDITIONAL VOLUNTEER ACCOMPLISHMENTS

July 2022 –PRESENT–SENIOR SEGMENT ANCHOR–Power of the Patient Project -Online Health Magazine

•Interpret and present news stories so that viewers or listeners can better understand them

•Conduct live interviews with experts who can provide additional information or opinions

•Interact with reporters while on the air

•Investigate stories

•Gather, verify, and analyze data from sources

•Organize material and write news reports

August 2018-December 2019 – PODCAST HOST–The Competent Counselor, Albuquerque, NM

•Selected program content, in conjunction with producers and assistants, based on factors such as program specialties, audience tastes, or requests from the public.

•Studied background information through research to prepare for programs or interviews.

•Located guests to appear on talk or interview shows. Interviewed show guests about their lives, their work, or topics of current interest.

May 1997-December 1997 - ENGLISH TEACHER- Teikyo Heisei University – Chiba, Japan

•Organized coursework and learning materials

•Assessed students’ progress and writing reports

•Followed national and regional policies for teaching English as a second language

Prepared classroom and course materials

Assigned homework and exams and graded students’ assessments

Created individualized plans for students with special requirements (e.g. learning disabilities)

Researched new teaching methods for teaching English as a second language

Created a supportive and positive classroom environment and resolve crises in classroom

Maintained records of student attendance and grades

•Collaborated with educational staff to provide a positive learning experience to students

REFERENCES

Available on Request

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