Summary

Administrative professional with a degree in Business Administration and 5+ years experience primarily in the healthcare industry with skills including: reception, scheduling, filing, data control, EMR, 65+ WPM, Mac & PC usage, Outlook, Kinnser, and Groupwise

Work Experience

Algonac Harbour Club Marina May 2021 to September 2021

Office Assistant

Answer phones, transfer calls, take messages, and take reservations

Balanced books for different areas of the marina

Filed invoices and customer insurance forms

Quicktate July 2020 to Present

Transcriptionist

Listen to various different types of messages

Type out what is heard

Trinity United Methodist Church August 2016 to December 2019

Volunteer Choir Director

Lead choir members in singing

Pick out music to practice and perform

Encouraged choir members to perform to the best of their ability

University of Michigan October 2014 to May 2015

Department of Transportation Clerk D September 2015 to May 2016

Gathered data from bus driver run sheets

Entered Data into the computer system spreadsheet

Sent out communications to students and staff about rides

Phoenix Services LLC

Easter Seals Clerk September 2015 to February 2016

Greeted people as they dropped off donations

Weighed donated items and make notes about them

Organized donated items into neat stacks

Washtenaw Intermediate School District Office Assistant January 2014 to August 2014

Digitized important documents

Entered data into the computer system

Filed paperwork when entered into the computer system

Beltone Earphonics March 2013 to January 2014

Receptionist

Answered phones, transferred calls, took messages and made appointment reminder calls

Scheduled patient visits and resolved scheduling conflicts

Filed and retrieved patient folders, organized waiting room reading materials

Typed patient information on ledgers and file tabs

Kept track of finances on pegboards, filled out patient paperwork for instruments to send to the corporate office

Glacier Hills Home Care May 2010 to July 2013

Visiting Angels Home Care September 2008 to December 2010

Contingent Home Health Aid (certified and private duty)

Contacted patients and scheduled visits

Traveled to homes and rehab facilities to provide personal care assistance to patients in rehabilitation, restricted by degenerative diseases or enrolled in hospice.

o Patient observation

oPatient Care (Bathing, Bathroom assistance, Transfers (i.e. Bed/chair))

oLight Housekeeping (laundry, sweeping, vacuuming)

oMeal Preparation

oErrands

oAlerted supervisor of living conditions requiring intervention of Adult Protective Services

University of Michigan August 2005 to February 2008

Office Assistant—Dietician’s Office

Reception: answered phones, transferred calls, took messages and made appointment reminder calls

Scheduling: scheduled patient visits and resolved scheduling conflicts

Clerical: filed and retrieved patient folders, organized reference material

Data Input Specialist—Document Imaging Office

Digitized historical documents and assigned file numbers as part of University-wide EMR (electronic medical records) initiative, manipulated and inspected for quality

Scheduling Assistant—Michigan Visiting Nurses Office

Worked in a team to input Visiting Nurses’ weekly schedules into the online scheduling system.

Ensured consistent nurse coverage by securing substitute care for schedule disruptions

Data Input Specialist—Medical School Grants Office

Digitized grants, approvals and other data as part of University-wide EMR (electronic medical records) initiative, manipulated and inspected for quality

Back up telephone coverage

Office Assistant/Data Input Specialist—Ross School of Business

Reception

Mailing List data control in school cost reduction initiative, located and eliminated return to sender addressees

Education

Bachelor’s of Science in Business Administration June 2005

Baker College

Associates Degree in Office Administration May 2001

FaithWay Baptist College

Certifications

First Aid/CPR: Red Cross 2008-2012

Certified Nurse Assistant (CNA): Washtenaw Community College 2008-2012

Computer and Office Skills

Environments: Microsoft Windows-proficient and Macintosh-familiar

Software: Microsoft Office including: Word-proficient, Excel-familiar, PowerPoint-familiar,

Email: Microsoft Outlook-familiar; Kinnser – proficient; Groupwise - familiar

Keyboarding: 65 + WPM

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