Tammy Dorsett
Sales and Marketing Manager
New Braunfels TX 78130
**************@*****.***
Objective :
Objective: Driven, results oriented sales and marketing executive with expertise in consumer sales eager to contribute optimizing revenue and profit performance for a progressive organization.
Skills include : Dynamic communication, business develop, self -stater, strategic planning, entrepreneurial oriented, leads with passion, hands on person, trainer, empowering, accepts change easily and results oriented, honors the open door policy with a friendly warm welcome.
2018- Present – SERVPRO
Responsibilities:
o
Complete annual marketing needs assessment; including planning training classes, planning lunch-and-learns, scheduling the budget, and developing action plans for centers of influence (COIs)
oDevelop marketing initiatives and budget, create annual marketing plan, and provide marketing materials
oAttend Networking and association events
oSpeaking engagements
oIdentify and establish revenue, collection, and activity goals
oCompare past and projected revenues to marketing goals
oKnowledge of production process
oIncrease sales revenue and achieve sales goals
oRecruit, hire, and train sales and marketing staff
oMonitor and coach sales/marketing activities
oEvaluate sales and marketing staff performance
oManage and improve customer satisfaction, including the resolution of any customer complaints
oTrain and assist social media and marketing coordinator
oAttend out of state training and area meetings
oImplement new skills and marketing techniques as well as strategize extended training
oSchedule and attend Trade Shows
2016-2017
Sales Associate • Inside Sales • Dobie Supply
oResponsibilities:
oGreeted Customers as inside/outside sales person
oCustomer Service taking phone orders and assisting call in customers
oAddressed all Customer concerns for call backs
oSetting up new customer accounts
oOrdering supplies and inventory of showroom floor
oPreformed Quotes for future orders
oResponsible for all Sales Calls incoming
oConstructed spread sheets for new potential customers as well as sales reports
oBuilt relationships with contractors and sub contractors
oOutside sales to contact potential leads
oEstablish and maintain sales reports
oDevelop strategies to generate sales
oAttended Networking Events/ trade shows
2016
Assistant Bookkeeper• GL San Marcos Bookkeeping
Responsibilities:
oBasic office duties such as scanning, copying, filing, answering phone, setting appointments, greeting and announcing arrival of clients, creating Invoices, accounts payable, account receivables, payroll taxes,
oUnemployment taxes, sales tax reporting, reporting and receiving payments, making deposits, reconciling receipts and bank statements.
oWorked with QuickBooks, Excel, Word and various office and tax software programs.
oWorked with Vendors for services.
oAttended meeting with clients and Vendors.
2010-2016
Owner • CRM Global Manufacturing
Responsibilities:
oBasic office duties such as: scanning, copying, filing, answering phone calls, customer service, creating client base, invoicing
oAccounts Payables / receivables
oPayroll / payroll taxes
oSales tax reporting
oReconcile bank statements
oSchedule deliveries
oInventory
oEmployee scheduling
oPurchasing
oVendor relationships
oSales & Marketing
oSocial medial
1999-2010
Accounting . Safety. Sales
UNITED RENTALS / HIGHWAY TECHNOLOGIES
Accounts Payables / Receivables
• Data Entry
• Cashier
• Daily Journal Entries
• Account Reconciliation
• Accounts Receivables and Payables
• Perform financial Reporting and Budgeting
• Special Projects as needed
• Work closely with leadership
• Payroll
Assistant Safety Officer
• Maintain Safety Guidelines and Rules
• Assisted Safety Officer
• Interviewing Drivers and Hiring Process
• DOT Safety and Compliance Certified
• Held Monthly Safety Meeting
• Inspection of job sites
• Reporting Accidents / injuries
• Updated Vehicle Compliance books
• HOS Issues / Training Log process
• Maintaining Drivers Files
• Recorded Fuel Receipts and Trip logs
• Managing Drug and Alcohol Program
• Random Drug Tests Reporting
• Insured annual inspections of Trucks
• Monthly inspection of Trucks
• Lead the Safety and Bonus Program
• Managed Medical Re-certifications and CDL Re-newels
• Insurance Claims Processing
SALES
• Inside and Outside Sales
• Visited prospective customers and promoting products on job sites
• Merchandised Showroom floor and inventory control
• Handling Customers from Start to Finish
• Attended trade shows
• maintained and exceeded monthly goals
• Maintained Customer Data
• Prepared files and documents for composing reports
• Preformed negotiations with customers
Objective/Skills
Experience