Experience Specialist Manager Sales

LINDSEY TRUMAN

Plano, TX ***** • 702-***-**** • *******@******.***

TOP-PERFORMING ACCOUNT EXECUTIVE

Account Executive • Account Manager • Client Success Manager • Client Relationship Manager Sales Lifecycle Management • High-Volume Cold Calling • Sales Prospecting • Objection Handling Increased Customer Retention • Grew Pipeline • Expanded Profit Margins • Closed Key Accounts Tapped New Markets • Negotiated Contracts • Surpassed Quotas • Drove Business Development WORK EXPERIENCE

LexisNexis, Law360; Plano, TX June 2022 - Oct 2022 New Business Account Executive

● Identified new business opportunities through cold calling, networking, marketing, and prospective CRM, Salesforce.com, and Yesware software.

● Prospected to increase sales lead pipeline and convert leads into new customers.

● Met or surpassed monthly sales quotas while collaborating with the sales team.

● Negotiated prices, terms of sales, and service agreements to close deals profitably. Smartsheet; Henderson, NV Feb 2022 - June 2022

SaaS Client Development Manager

● Surpassed monthly quota by 10% by executing daily client development activities.

● Increased client conversions, retention, and satisfaction by developing an ongoing Smartsheet marketing campaign using Outreach, Salesforce.com, and Yesware software.

● Boosted contract renewals and software purchases via cross-functional consultative sales. GG4L, PBC; Las Vegas, NV Aug 2020 - Feb 2022

SaaS Client Success Manager

● Acquired 400 new accounts for GG4L within 6 months while selling and acting as a liaison between GG4L clients and Google for Future Proof Skills.

● Conducted 150 new cold calls and booked 5-12 new demos per week while continuously identifying prospects and cultivating new business.

● Trained and oversaw 3 new Client Success Specialists on sales strategies and processes.

● Improved sales for SaaS, iPaaS, SSO, cloud computing, and data analytics services.

● Generated revenue through a sales campaign and partnership with Google.

● Created and tapped into an entirely new market sector of junior colleges. Provident Trust Group, An Ascensus Company; Las Vegas, NV May 2019 - Feb 2020 Client Experience Specialist

Self-Employed; Las Vegas, NV Aug 2012 - May 2019

Full-time Parent

Air Liquide America; Los Angeles, CA Oct 2006 - Aug 2012 Account Manager

● Fueled $1.5M growth and $4.5M pipeline generation within a territory that was split in half.

● Administered a 100-account portfolio with high-profile clients including Dr. Pepper, Parker Hannifin, Rockwell Collins, Coca-Cola, and Kittyhawk

● Ranked #1 regionally and nationally (2012).

● Exceeded territory sales targets by 20% year-over-year margin growth

● Maintained a 97% client retention rate by nurturing each account with white glove service.

● Drove $1M+ territory growth in 2007 and exceeded both sales and renewal quotas by 110%, ranking in the top 20 nationally and second regionally.

● Sold 2 $1M accounts in the food and beverage market in 2008 and exceeded all quotas by 120%, ranked in the top 15 nationally and 1st regionally.

● Grew from $3M in 2006 to $18M by 2009 during the worst recession of the 21st Century.

● Saved client $21M over contract term while selling largest wastewater account in history.

● Enabled all 9 Account Managers in the region to secure more sales than any previous year by implementing and delivering training in a new cold-calling strategy.

● Formulated pricing strategies and profit modeling to assist with attaining regional and national sales goals to execute and close complex contracts. EDUCATION

Mount Saint Mary's University, Los Angeles, CA

Bachelor of Arts, English Literature, Music, magna cum laude TECHNOLOGIES & LANGUAGES

Technologies:

Salesforce • Salesloft • Hubspot • Yesware • Zoho • Sugar • ZenDesk • Jira • Microsoft PowerPoint • Microsoft Notes • Microsoft Office • Microsoft Word • Microsoft Outlook • Microsoft Excel • Microsoft Teams • Zoom • Outreach

Google Docs • Google Sheets • Google Slides• Google Calendar • Google Meet/Chat • Slack Smartsheet • Tableau • ZoomInfo • LMS • DMS

Languages:

French • English

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