BHAVNA YADAV

Apt. ***, ** Chichester Place, Scarborough, ON, M1T1G6

advw1w@r.postjobfree.com·https://www.linkedin.com/in/bhavna-yadav-349a5919a·

Personable and dedicated LOGISTICS COORDINATOR with extensive experience In Freight company. Solid team player with upbeat, positive attitude and proven skills in LTL, FTL, Cross docking and shipments. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed, and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships, and growing businesses.

EXPERIENCE

MAY 2022- CURRENT

LOGISTICS COORDINATOR, VORTEX FREIGHT SYSTEMS INC.

Respond to requests from customers for information on products, equipment, services and billing.

Satisfying needs of existing customers by repeatedly accessing and making use of informational tools and system.

Regular communication with shippers, warehouses, and accounting team to ensure timely delivery of the freight.

Prepare various parcel and shipment reports for accounting department to resolve any outstanding issues and minimizing exposure.

Create Bill of Lading (BOL) and other shipment documents.

Organize and send loan tendering.

Active involvement with problem solving OSD issues.

Source carriers, review and ensure that the company is utilizing the most cost-effective option.

Track shipment from pickup through to delivery accurately.

Communicate with Mexico and US team on any updates, delays or any changes with shipments.

JULY 2021- JUNE 2022

OUTSIDE SALES REPRESENTATIVE, S&P DATA

Achieving sales objectives by promoting and selling various products and services.

Developing proposals as part of sales presentations to illustrate benefits of the service to potential customers.

Consulting with clients after sale to resolve problems and to provide ongoing support.

Estimating costs of installing and maintaining equipment or service.

Striving to understand customer’s situation and recognizing customer’s needs.

Assuming full ownership of customers’ request and resolving them in a timely manner.

Respond to requests from customers for information on products, equipment, services and billing.

Connect and build rapport with a variety of customers by actively listening to our customers, asking the right questions, and offering solutions (productions and services) which cater to the customer needs.

Performing data analysis of customer’s service utilization in order to present additional services and special offers that provide an enhanced solution.

Approaching service and sales needs with perseverance, integrity, and compassion.

EDUCATION

INTERNATIONAL BUSINESS, Seneca College Of Applied Arts And Technology

Completed coursework in Communication Skills, Accounting, Import, Export, Economics, Project Management, and Trade Research and Market Analysis.

Ranked in Top 5% of class.

Seneca's President's Honor Award Recipient in each semester.

4 GPA

Dean's List Honoree

HIGH SCHOOL GRADUATION, DAV cENTENARY PUBLIC SCHOOL

Completed coursework in Mathematics, Accounting, Economics, Business studies, and Statistics.

Honored with Achiever’s Award

Overall 95%

SKILLS

Strong verbal and written communication

Fluency in English along with intermediate French skills.

High accuracy in data entry.

Physical capability to transport freight up to 50 lbs. with the assistance of warehouse tools/equipment.

Superior attention to details.

Excellent people, organizational, and client service skills with ability to adapt to a rapidly changing business and technological environment.

Experience with various software program including Micro Soft Excel, I care, Salesforce, SAP.

Exceptional client service capability and confidence in engaging clients across multiple channels.

Ability to follow established operating procedures and processes.

Center environment.

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