RITA RENEE FENN

**** *** #**

Lake Charles, LA **607

318-***-****

advw1p@r.postjobfree.com

PROFESSIONAL SUMMARY

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Robust background encompassing problem resolution, business development and customer relations. Thrives in competitive markets with unsurpassed drive, passion and commitment to exceeding expectations in customer satisfaction, revenue and cost controls.

ACCOMPLISHMENTS

Experienced with the handling of Tools and Equipment such as:

●Megger Tape Measure

●Hand Reamer Electric Bender

●Ohmmeter Hammer Power Drills

●Ammeter Screw driver Mechanical Bender (Chicago Bender)

●Band Saw 535 threading Machine

●Hand Crimping tool Porta Band

●Wire Stripper Green Lee 555C Electric

●Hand Bender Cable Cutter

SKILLS/Knowledge

●Strategic Planning Conductor Installation

●Customer Service, leadership Grounding & Bonding

●Staff Management & Termination Motor operation/Maintenance

●Improvement initiatives Raceway fittings

●Skilled at receiving and processing banking transactions Construction drawings

●Cash drawer maintenance Overcurrent protection

●Strong mathematical skills Conduit bending

●Coaching and mentoring MV termination & splices

●Conductor Installations Safety Compliance

●Scheduling events/Marketing Conductor selections

WORK HISTORY

Feb./2019 to Current Manager

MCDONALD’S RESTAURANT- Lake Charles, LA

●Maximized performance by monitoring daily activities and mentoring team members, while promoting a positive and productive environment.

●Cross-trained existing employees to maximize team agility and performance.

●Performed store opening and closing duties on a daily basis

●Duties include counting cash drawers and checking equipment.

●Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

●Received and routed business correspondence to correct department and staff members.

June 2015 to Dec. 2015 Owner/Operator

TURNING HEADS BEAUTY SALON- Saline, LA

●Managed day-to-day business operations, including accounting finance, HR marketing and public relations.

●Created and monitored promotional approaches to increase sales and profit levels.

●Aligned branding initiatives and sales strategies with client goals.

Jan.2015 to May 2015 Cosmetologist

Salon B-Franklin, LA

●Booked appointments, answered phones, greeted clients handled payments and created clients service tickets.

●Supported reception desk as needed, receiving phone calls entering appointment and collecting payments for services rendered.

●Processed payments, entering sales in register for prompt customer service.

●Educated clients about products and self-maintenance for healthy hair based on needs and preferences.

July 2013 to Jan. 2015 Administration Clerk

ARK-LA-MISS ADJUSTING COMPANY

●Reviewed order data to verify transactions and shipping dates.

●Created reports and developed improvements and enhancements to automate records and file systems.

●Received and routed business correspondence to correct departments and staff members.

Feb. 2011 to Dec. 2012 CLERK

KAYE’S FOOD MARKET- Jonesboro, LA

●Interacted with customers through phone, email or in person.

●Provided customer service in all areas of store which include bakery, meat market, cashiering and stocking

●Managed the exchange of money and performed basic accounting.

May 2012 to March 2004 Army Private 2nd Class- Food Service Specialist

United States Army (Active Duty)- Fort Bragg, North Carolina

Operation Iraqi Freedom (OIF) veteran

●Made food according to standard recipes with requested changes for customer satisfaction.

●Kept surfaces, tools and equipment clean and sanitized.

●Maintained effective supply levels by monitoring and reordering food stock and dry goods.

●Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.

EDUCATION

Dec. 2019 ASSOCIATED BUILDERS AND CONTRACTORS- Sulphur, LA

● Electrical (levels 1 through 4) completed Dec. 2019

●3M MV Splices and Terminations Certification

Feb. 2013 Cosmetology

Pat Goins Beauty School- Ruston, LA

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