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Service Representative Customer

Location:
Birmingham, AL
Salary:
16.75
Posted:
March 14, 2023

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Resume:

PROFESSIONAL

SUMMARY

SKILLS

O

Angelita Godwin

© Lee, AL 35904 2-205******* ~ advw0u@r.postjobfree.com

Ambitious Certified Nursing Assistant possessing extensive experience with

patient care in medical settings. Strong observational skills combined with

excellent patient evaluation abilities. Proven history of cultivating strong patient

rapport to provide quality care and patient education.

e General Housekeeping Abilities

. Feeding Assistance Expertise

e Wound Care

e Responding to Emergencies

e Medication Assistance

e Supporting Personal Needs

e Family Support and Assistance

e Companionship and Emotional

Support

e¢ Quick Problem Solver

e Dementia and Alzheimer's

Knowledge

e Documenting Behaviors

e Disability Care

e Recording Vital Signs

e Active Listening

WORK HISTORY © CNA

EDUCATION

oO

Aspire Hoover

Critical Thinking

Compassionate Caregiver

First Aid

Efficient and Reliable Team Player

Trustworthy Companion

Measuring Bodily Fluids

Light Housekeeping

Oral Hygiene

Patient Relationship-Building

Complex Problem-Solving

Nursing Assistance

Bed Making and Linen Changes

Monitor Vitals

Restock Shelves

09/2021 to CURRENT

e Participated in fun group activities with patients to boost mood, improve

overall memory, and provide light entertainment.

e — Responded to patient requests for supplies and personal comfort items

such as extra blankets.

e — Answered call lights and supported patient comfort and safety by adjusting

bed rails and equipment.

e Delivered individualized patient care by recording vital signs, documenting

observations, administering treatments, and evaluating patient needs.

CUSTOMER SERVICE REPRESENTATIVE

Waste Managment Moody

10/2018 to 09/2021

e Maintained customer satisfaction with forward-thinking strategies focused

on addressing customer needs and resolving concerns.

. Recommended, selected and helped locate and obtain out-of-stock

product based on customer requests.

e Answered customer telephone calls promptly to avoid on-hold wait times.

e Responded to customer requests for products, services, and company

information.

NCLEX-PN LPN

EXPECTED IN 2024

Jefferson State Community College, Birmingham, AL

GED

Leeds High School, Leeds, AL

05/2011



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