Service Representative Customer
Resume:
PROFESSIONAL
SUMMARY
SKILLS
O
Angelita Godwin
© Lee, AL 35904 2-205******* ~ ********@******.***
Ambitious Certified Nursing Assistant possessing extensive experience with
patient care in medical settings. Strong observational skills combined with
excellent patient evaluation abilities. Proven history of cultivating strong patient
rapport to provide quality care and patient education.
e General Housekeeping Abilities
. Feeding Assistance Expertise
e Wound Care
e Responding to Emergencies
e Medication Assistance
e Supporting Personal Needs
e Family Support and Assistance
e Companionship and Emotional
Support
e¢ Quick Problem Solver
e Dementia and Alzheimer's
Knowledge
e Documenting Behaviors
e Disability Care
e Recording Vital Signs
e Active Listening
WORK HISTORY © CNA
EDUCATION
oO
Aspire Hoover
Critical Thinking
Compassionate Caregiver
First Aid
Efficient and Reliable Team Player
Trustworthy Companion
Measuring Bodily Fluids
Light Housekeeping
Oral Hygiene
Patient Relationship-Building
Complex Problem-Solving
Nursing Assistance
Bed Making and Linen Changes
Monitor Vitals
Restock Shelves
09/2021 to CURRENT
e Participated in fun group activities with patients to boost mood, improve
overall memory, and provide light entertainment.
e — Responded to patient requests for supplies and personal comfort items
such as extra blankets.
e — Answered call lights and supported patient comfort and safety by adjusting
bed rails and equipment.
e Delivered individualized patient care by recording vital signs, documenting
observations, administering treatments, and evaluating patient needs.
CUSTOMER SERVICE REPRESENTATIVE
Waste Managment Moody
10/2018 to 09/2021
e Maintained customer satisfaction with forward-thinking strategies focused
on addressing customer needs and resolving concerns.
. Recommended, selected and helped locate and obtain out-of-stock
product based on customer requests.
e Answered customer telephone calls promptly to avoid on-hold wait times.
e Responded to customer requests for products, services, and company
information.
NCLEX-PN LPN
EXPECTED IN 2024
Jefferson State Community College, Birmingham, AL
GED
Leeds High School, Leeds, AL
05/2011
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