Administrative Assistant Medical Billing

APRIL RENEE LUCE

GREATER HOUSTON AREA

Phone: 281-***-**** Email: ********@*****.***

www.linkedin.com/in/april-renee-luce

Skills

• Outstanding Customer Service skills

• Problem resolution experience

• Proficient with Microsoft Word, Excel

• Purchase Orders, Accounts Receivables

• Team leader

• Medical Billing and Coding/Prior Authorization/Appeals Work History

Regional Administrative Assistant Texas 01/2019 to 11/2022 Boxx Modular Inc. (Formally: Vanguard Modular Building Systems) Splendora, Texas

Team lead for all contracts, purchase orders and account payables to vendor orders in partnership with area Branch Manager and Sales Manager for South Texas. Scheduled and managed up to 5 teams with up to 2 million for a budget.

• Supported and receiving calls for servicing and maintaining the fleet assets

• Purchase Orders, Processing AP invoices

• Accounts Receivables Management

• Coordination and booked units returning and Leaving Provider Services/Clinical Administrator, Senior 03/2010 to 07/2018 UnitedHealth Group (United Healthcare)

Houston, Texas

Managed incoming clinical requests from hospitals and providers for prior authorization requests. Processed incoming and outgoing authorization requests by email and fax while simultaneously triaging phone calls. Performed multiple administrative tasks while giving providers a benefit summary.

• Medicare/Medicaid

• Commercial Insurance

• Multiple Phone lines

• ICD-10 Coding for admissions

Medical Billing Specialist 03/2006 to 02/2010

The Center for Orthopedics & Sports Medicine

Conroe, Texas

Verified patients' insurance for office and outpatient procedures. Worked closely with the physician to ensure the patients' charts were properly coded. Processed and billed insurance companies and posted incoming payments from providers and patients.

• Performed account reconciliations and resolved variances

• Confirmed accurate completion of forms/reports for

• Processed monthly reports for department performance

• Identified process improvements in the day-to-day functioning of the department

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