Data Entry Production Specialist
Resume:
Sheila Rolfe
Winter Park, FL *****
*************@*****.***
Strong mortgage and financial paperwork background Knowledgeable in Microsoft Office Suite
Experience with high performance processing machinery Work Experience
PAP Specialist
AdaptHealth - Remote
December 2022 to Present
Take patent incoming and outgoing phone calls, answer any questions regarding the first 90 day of CPAP and BIPAP therapy.
Contractor
Rosen International - Orlando, FL
October 2022 to November 2022
Remote working, indexing and correcting checks
Contractor
Talent Bridge - Winter Park, FL
July 2022 to September 2022
Worked in the foreign cash vault, doing deposits and withdraws, receiving in coming shipments. Production Specialist II
Bank of America
January 2015 to July 2022
Worked in several departments including:
1. Indexing:
Indexing scanned documents, research and index documents into appropriate categories, depending on work stream.
1. File Receipt:
Receiving new mortgage files from outside sources, sorting into Non-Collateral Files and Collateral Files, scan files using IBML scanners, after scanning, sent Collateral Files to Recon Trust and Non-Collateral files to storage. Receive and process Pre-Closing Documents. 1. DPO:
Sorting mail by type, example: W-8's, W-9's, etc. into piles to be scanned to an internal system for processing.
1. MMR:
Process documents and files of loans that had been sold or in foreclosure, OC and scan all documents contained in files before mailing out files to lawyers or other banks. 1. Paid in Full:
Receive files into department, process and scan into internal system, print out and send payoff letters customers sent copy of letter, mortgage note and deed of trust to customers in designated states. Send scanned file to storage.
Prior Experience:
Prior to working at Bank of America I was in the medical field for 20+ years. Worked in medical records, receptionist, scheduling, insurance verification & medical billing. Education
High school diploma
Lower Richland High School - South Carolina
Skills
• Strong mortgage and financial paperwork background Knowledgeable in Microsoft Office Suite
Experience with high performance processing machinery
• Research
• Writing Skills
• Typing
• Microsoft Outlook
• English
• Data Entry
• Communication Skills
• Microsoft Excel
• Clerical Experience
• Organizational Skills
• Quality Assurance
• Microsoft Word
• Documentation review
• Records management
• Filing
• Medical records
• HIPAA
• Document Management
• Medical terminology (10+ years)
• Customer service
• Insurance Verification
• EMR Systems
• Office experience
• Medical office experience
• Front desk
Military Service
Branch: United States Navy
Service Country: United States
Rank: E2
April 1988 to July 1989
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