Sheila Rolfe

Winter Park, FL *****

advvzn@r.postjobfree.com

+1-682-***-****

Strong mortgage and financial paperwork background Knowledgeable in Microsoft Office Suite

Experience with high performance processing machinery Work Experience

PAP Specialist

AdaptHealth - Remote

December 2022 to Present

Take patent incoming and outgoing phone calls, answer any questions regarding the first 90 day of CPAP and BIPAP therapy.

Contractor

Rosen International - Orlando, FL

October 2022 to November 2022

Remote working, indexing and correcting checks

Contractor

Talent Bridge - Winter Park, FL

July 2022 to September 2022

Worked in the foreign cash vault, doing deposits and withdraws, receiving in coming shipments. Production Specialist II

Bank of America

January 2015 to July 2022

Worked in several departments including:

1. Indexing:

Indexing scanned documents, research and index documents into appropriate categories, depending on work stream.

1. File Receipt:

Receiving new mortgage files from outside sources, sorting into Non-Collateral Files and Collateral Files, scan files using IBML scanners, after scanning, sent Collateral Files to Recon Trust and Non-Collateral files to storage. Receive and process Pre-Closing Documents. 1. DPO:

Sorting mail by type, example: W-8's, W-9's, etc. into piles to be scanned to an internal system for processing.

1. MMR:

Process documents and files of loans that had been sold or in foreclosure, OC and scan all documents contained in files before mailing out files to lawyers or other banks. 1. Paid in Full:

Receive files into department, process and scan into internal system, print out and send payoff letters customers sent copy of letter, mortgage note and deed of trust to customers in designated states. Send scanned file to storage.

Prior Experience:

Prior to working at Bank of America I was in the medical field for 20+ years. Worked in medical records, receptionist, scheduling, insurance verification & medical billing. Education

High school diploma

Lower Richland High School - South Carolina

Skills

• Strong mortgage and financial paperwork background Knowledgeable in Microsoft Office Suite

Experience with high performance processing machinery

• Research

• Writing Skills

• Typing

• Microsoft Outlook

• English

• Data Entry

• Communication Skills

• Microsoft Excel

• Clerical Experience

• Organizational Skills

• Quality Assurance

• Microsoft Word

• Documentation review

• Records management

• Filing

• Medical records

• HIPAA

• Document Management

• Medical terminology (10+ years)

• Customer service

• Insurance Verification

• EMR Systems

• Office experience

• Medical office experience

• Front desk

Military Service

Branch: United States Navy

Service Country: United States

Rank: E2

April 1988 to July 1989

Contact this candidate