Redd Wilx

Sarasota, FL

advvzc@r.postjobfree.com

760-***-****

Beverage Manager

Lido Beach Resort / Drift Kitchen & Bar March 2021 – Present

Reinvented service standards post Covid for Luxury Hotel Restaurant with Guest Centric Vision

All ordering and organization of Wine and Liquor while improving vendor relationships

Licensed Insurance Agent July 2020 - Present

Manager / General Manager

Crow's Nest Marina & Restaurant - Venice, FL February 2015 to May 2020

Responsible for all aspects of operations for awarded 'Best Restaurant in Venice'

Scheduling all Service Staff of 60+ FOH * Advancing service standards * Inventory and

Administrator of Wine Spectators 'Award of Excellence' * Wine List totaling 250 bottles *

Utilize Positive Mentoring to improve teamwork and foster a celebratory workplace

with full focus on Guest Satisfaction

Opening Team

Ritz Carlton - Palm Springs, CA April 2014 to September 2014

Extensive Ritz Carlton Philosophy with focus on all things 'Making a Guest for Life'

Manager / General Manager

Matchbox Food Group - Palm Springs, CA 2010 to November 2013

Total Understanding: P&L COGS * Extensive community outreach / Palm Springs Chamber of

Commerce / Palm Springs Bureau of Tourism * Event Planning: Increasing overall revenue by 20%

Aggressive inventory controls * Beverage menu engineering: Resulting in lowest and most consistent

company wide COGS * Insightful 'resort' labor management reigning labor costs into allowable budget

Food & Beverage Manager

Spa Resort Casino – Palm Springs, CA 2006 to 2009

Steakhouse - Spa Resort Casino, Palm Springs Assured Operational Standards * Redesigned wine list / system increasing sales and efficiency * Trained FOH team members * Scheduling & Labor * Operated high end player special events * Liaison to Players and Casino Management

Assistant General Manager

House of Blues - Sunset Strip 1994 to 2000

Created and Implemented service standards and procedures for a 288 seat, high volume restaurant

operation * Wrote training manuals for FOH service positions * Performed management training,

management scheduling, accountable for 75 team members * Controlled labor and COS * Budgeting and forecasting * Coordinated extensive high end, high profile, celebrity heavy special events

micros, Aloha, COMPEAT, Info Genesis, KRONOS, Word, Excel

Director of Venue Operations - Myrtle Beach

House of Blues - Sunset Strip 1997 to 1998

Facilitated Opening of multidimensional 43,000 square foot, F&B entertainment complex * Responsible for: contracts, venue licensing, human resources, workers comp issues, safety standards, health regulations * Developed multimillion dollar budget including forecasting, fixed and daily labor, COGS * Engineered menus, designed theoretical F&B, labor models * Accountable for 330 team members * Trained and guided the career growth of 13 managers

Operations Manager for the Atlanta Olympics

House of Blues – Atlanta

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