Mike Toland advvz4@r.postjobfree.com

** * ****** **, ****, UT 84074 801-***-****

Objective

To build a lifelong relationship with a company and apply the 30+ years’ experience in education, leadership and work experience in the achievement of set goals, create a positive work environment and be part of the company’s management in leading future growth.

Experience

October 2022 – February 2023 Roofingdirect.com Salt Lake City, UT

• Operations Manager

- Analyzed item sales to rank products as A, B, C and D, then realigned warehouse putting A (high volume) items close to the pack station to decrease processing time for sales orders

- Redesigned the pack area layout to improve speed and material access to increase the number of sales orders processed on a daily basis

- Designed new picking racks/carts to increase the number of sales orders available for pack station processing

- Implemented new processes that Increased sales orders processed on a daily basic by 33% from 3.16 orders per labor hour to 4.71

- Increased sales order on time processing and delivery from 89% to 94% through process improvement

- Managed inventory count and cycle counting along with all daily operations

- Set up processes to recycle metal and pallets that brought money back in through daily operations

- Maintained face to face relationships with all local customers to negotiate pricing and delivery April 2014 – September 2022 Packaging Corporation of America Lake Forest, IL

• Senior Operations and Training Specialist (June 2017 – September 2022)

- Worked with Capitalization and Re-Capitalization project leads to ensure that the shipping areas were designed correctly for safety and flow.

- Managed the set up of the Sick Scanning system install to ensure that finish goods are entered in the data base correctly for shipment and management while assisting the crew training with use of the new equipment and how to Lock Out Tag Out the equipment for housekeeping and maintenance.

- Developed a training process for new and seasoned supervisors in processes and development of best practices to exceed department metrics measured against goals set by local leadership with advanced planning for maximization of equipment.

- Developed an Inventory Management process to meet Sarbanes Oxley accounting standard with regard to cycle counting and a double-blind physical inventory verification.

- Presented a Transportation Seminar for shipping supervisors and leads, teaching them about carrier relationships, negotiating rates and how to use the tools available to them to lead and manage the aspects of the department.

- Assisted in developing a Transportation Management System (TMS) for click and drag load build as part of the advance load planning process to support the goal of 100% On Time Delivery of finish goods.

- Assisted the IT department on 7 conversions of company acquisitions to Cims.net, the PCA software used for daily operations and trained on company best practices.

- Hosted, plant specific, primary carrier bid meetings with 8-12 freight carriers to provide metrics for bids, sharing expectations and comparing rates in support of the plants to make a decision in regards to cost and reliability.

• Shipping Department Manager (April 2014 – June 2017)

- Manage the daily operations of the shipping department of 22 team members over three shifts in 5 warehouses, 3 tractors and 12 trailers.

- Worked with our vendor on forklift repair and routine preventive maintenance.

- Maintained inventory accuracy of 98.9 – 99.1% accuracy across all warehouses.

- Managed the schedule of all 22 team members vacations, call off coverage and disciplinary actions.

- Worked with the primary carrier to ensure that deliveries were be completed on time and adequate equipment was available to meet the needs of our customers.

- Continually met with the team to develop and implement processes for improvement of job performance or tasks to complete meet the daily shipments.

- Managed 35 – 45 shipments daily of 7.5 million sq ft of finish goods.

- Maintained a top 5 standing in the company on cost per ton on finish good deliveries. 2011 – 2014 Downeast Salt Lake City, UT

• Warehouse Manager

- Managed the daily order filling operations of 45-50 team members in 4 departments

Wholesale – Retail – Web – Seamstresses

- Managed and maintained a fleet of 18-20 vehicles from cars to delivery vans and truck.

- Negotiated small carrier services for web delivery and out of state retail and whole sale delivery. 2006 – 2011 Lounge Grounds, Inc Salt Lake City, UT

• Owner/Operator

- Managed the daily operations of 6-8 team members with regard to weekly property maintenance for both commercial and residential during the summer growing season.

- Designed and installed irrigations systems and landscapes.

- Maintained customer relations with individuals and the board member of the HOA we maintained.

- Bid and acquired additional work.

- Managed all accounting, payroll taxes and invoicing processes. 2003 – 2006 Backcountry.com Salt Lake City, UT

• Inbound Manager

- Managed the daily operations of an average of 70 team members (would exceed 140 during the holiday season) and 5 supervisors over 3 shifts.

- Oversaw the daily processes of receiving inventory, put away in back stock and forward pick locations, cycle counting and return of merchandise.

- Developed 4 new processes to streamline and increase efficiencies for the inbound, outbound, put away/restock and returns by 50-60%, while making the inventory available online, in real-time for purchase.

- Assisted in planning the layout and flow of a new 207,900 sq ft warehouse.

- Planned and executed the warehouse move of $8 million worth of inventory from 47,00 sq ft of warehouse and 3 of site warehouses while maintaining regular business.

- Performed all forklift and order picker (PIT) certifications.

- Developed instruction for different inbound shipment methods and processed claims. Education

2003 – 2005 Westminster College Salt Lake City, UT Bachelor’s Degree in International Management

2001 – 2003 Salt Lake Community College Salt Lake City, UT Associated Degree in General Studies

Additional Qualifications

Proficient in MS office – Word, Excel, Outlook, Power Point. I have a current and valid Class B CDL.

Interests

I enjoy spending time with kids and grandkids, any league of soccer game (especially when my youngest son is playing), volley ball (especially when my older son is playing), hiking and skiing.

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