Mail Clerk Data Entry

Eric Washington

**** ******* **** • Riverdale, MD 20737

United States Citizen • Public Trust Security Clearance (HUD) Cell Phone: 202-***-****

Email: *******@*****.***

PROFESSIONAL SUMMARY Throughout my career, I contributed to and led teams ranging in size where I was responsible for all phases of production and distribution of the company record-maintenance materials. In these capacities, I have developed strong communication, organization, planning, supervision and basic financial budget tracking skills in support of the daily operations of the companies. Often with minimum supervision, I have been able to keep my superiors abreast of volumes and frequency, alerting them to quality concern issues and communicating with external partners effectively. SKILLS

• Knowledgeable of safety procedures

for loading and unloading standard

materials (up to 90 lbs.)

• Excellent organizational and

customer service skills

• Performs Quality Assurance steps to

ensure procedures are followed

• Knowledgeable in Microsoft Office

Suite (Word, Excel and Access),

internet applications, printers,

copiers, fax machines, and multiple

email platforms

• Works well under pressure,

especially in fast -paced

environments

• Knowledgeable of administrative

and clerical procedures including

word processing, mail sorting, filing

and records

• Effectively able to deescalate

customer service complaints and

questions

• Able to coordinate with Vendors

and external parties to accomplish

objectives.

• Eligible for higher-level security

clearance, should project require

• Detail oriented and able to

accomplish basic math,

including American money,

weight, volume and distance

• Experienced in communicating

with customers, employees and

other individuals to answer

questions, disseminate or

explain information, take

direction, or address concerns

WORK RELEATED EXPERIENCE Capital Sports Complex 05/2003-02/2014

Program Director/Sales Representative District Heights, MD As the program director of the Capital Sports Complex facility, I maintained the company’s vision of providing a positive outlet for today’s health conscious consumers. Through the planning, coordination, and implementation of activities, rentals, memberships, programs and events. I ensured that all activities are executed on time and on budget while supervision the 36 support staff members. I oversaw the daily operations of the sports facility which consisted of two championship basketball courts, eight adjacent courts, private workout areas for local professional athletes and visiting teams. We also had aerobic studios, message areas, saunas, a running track, boxing academy, computer learning center and retail area for food and apparel. I also implemented and interpreted rules and policies and evaluated the staff performance. My responsibilities included scheduling over 40 different sporting events and coordinating over 18 program activities like camps and tournaments with other city agencies. I coordinated with external partners and liaisons for the benefit of the complex, including community, law enforcement, high officials, celebrities, professional athletes and local government. I maintained and prepared various reports and other documentation for procedures, facility activities and statistical data. I quarterly provided input to the budget for staffing, maintenance, supplies and effectively maintaining the operations of the facility.

Williams Adley & Company (U.S. Department of Housing & Urban Development) 03/2014-08/2018 File Maintenance Technician Washington, DC

Received over 1000 incoming materials weekly to verify and confirm essential information before forwarding to the team for distribution and compliance. Worked in a fast-paced environment to retrieve, reconcile, sort and file all information obtained from supplemental team and maintained a daily productivity log for all items scanned and indexed. Interacts with clients, visitors, staff and general public. My duties included picking up and delivering of client’s materials in a professional manner, including loading and unloading materials. I ensured that documents that were delivered are entered accurately. I maintained my route supply inventory to ensure prompt delivery of the products and materials to customers while maintaining the delivery records. Dean of Students 09/2018-02/2020

Rock Creek Christian Academy Upper Marlboro, MD

As the Dean of Students for the Academy I maintained administrative files for the students and disciplinary issues. I was the staff liaison between the academy and the student athlete population. I was also responsible for morning opening of the school to ensure that other faculty and maintenance staff could start their day prior to the student population arriving. I maintained the public and school schedule for the rental portions of the school. All inventory was delivered was reconciled by me and made sure that day to day student policies where followed and implemented.

Mail Clerk 03/2020-05/2020

Ricoh Law Firm Washington, DC

I used specialized scanners for scanning, sorting, and delivering important documents and letters. My duties were time-sensitive, so I had to work quickly and efficiently throughout the entire shift. I also had to utilize my data entry skills to log and track the mail. I would frequently serve as back up for other clerks, inspect and provide seal on outgoing mail, log and inspect each detainee package. Mail Clerk 06/2021 -Present

Navy Strategic Systems Program Washington, DC

I am responsible for organizing and distributing mail and deliveries among departments. Everything received from the UPS, FedEx and USPS are logged in for delivery. Once logged in, I would work with my colleagues to handle what came in for the day, while maintaining rules and regulations,

EDUCATION High School Diploma, Washington, DC Graduated 1991 REFERENCES Jocelyn Hill 202-***-****

Williams Adley, Partner and Project supervisor ******@*************.*** Kola Isiaq 202-***-****

Williams Adley, Managing Partner ******@*************.*** Rodney Hunt 703-***-****

Capital Sports Complex, CEO

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