Cristina Chin

Las Vegas, NV

advvyo@r.postjobfree.com

925-***-****

Medical Receptionist/Front Office Coordinator with over 20 years of experience in the medical field. Experienced in fast paced front and back medical office procedures. Providing the best patient care and customer service. I’m skilled in all aspects of medical office procedures work and assertive, organized and operate positively work ethics, and time management skills. In addition, I’m efficient, a team player, and can work well under pressure. Ability to interact professionally with clients and coworkers and have outstanding work ethics, and time management skills. I am efficient, a team player, and can work well under pressure. My key strength is multi-tasking and handling complaints effectively and professionally. Highlights of Expertise

● Critical Thinking

● 10-Key

● Medical Coding

● Outlook / EHR / EMR

● Microsoft Word/excel

● Insurance billing

● Audits

● Data Entry

● Phone Etiquette

● Filing

● Detail Oriented

● MS Word/MS Excel

Experience

Northern CA Arthritis Center Receptionist/Front Office Coordinator Walnut Creek, CA 10/2007 - 10//2021

● Preforms as a Receptionist/Front office coordinator and provides care to adults and juveniles.

● Pre-screening of patients. Takes medical history information and answered initial queries.

● Prints out daily appointments for six Physicians.

● Greets patients and ensures they are comfortable while they are waiting.

● Schedules appointments and follow up calls.

● Answer 12 phones lines, update insurance and patient information.

● Request records, reports, and authorizations from facilities.

● Takes messages on and offline and redirects to proper staff.

● Assumes responsibility for independent problem solving.

● Organize and coordinate daily lunches with reps and clients. complaints, or comments, as well as actions taken.

● Fax and mail outpatient forms, pamphlets, prescriptions.

● Balance daily cash logs and collect copays and unpaid balance. John Muir Lab Data Entry Account Receivable Clerk II Walnut Creek CA 06/1996 - 03/2006

● Provided customer service to associates from skilled nursing facilities, patient service centers and patients as needed.

● Supported the manager with employee training of accounts receivable and payable.

● Processed claims including third party reimbursement for skilled nursing, physician and pathology including workman’s compensation.

● Performed daily audits upon request.

● Entered all client and patient billing information into the financial system.

● Payment separation and identification.

● Completed and sorted outgoing and returned mail.

● Searched for the best vendors and ordered office supplies.

● Took initiative to organize front desk filing system Education

Diablo Valley College

Pleasant Hill, CA

Mount Diablo High School

Concord, CA

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