Luz Milagros Ocasio (Millie)
West Palm Beach, FL. 33417
Objective: To obtain a position within a company that will utilize my skills and experience and further advance my knowledge and responsibilities.
Work History:
February 2021 to April 2022
Brookdale Senior Living, Inc.
Administrative Assistant
Answer a multi-line phone system. Direct incoming
calls to the appropriate departments. Sort and distribute mail. Maintain and
order supplies for all departments. Make service calls for copy machines.
Send emails to the helpdesk for any phone/computer issues. Served as an
assistant to the Business Office Manager.
General office duties: file, fax, copy etc
April 2008 to 2021
Royal Palm Beach Health & Rehabilitation Center, R.P.B., FL.
Administrative Assistant: Answer a multi-line phone system. Direct incoming
calls to the appropriate departments. Sort and distribute mail. Maintain and
order supplies for all departments. Make service calls for copy machines.
Send emails to the helpdesk for any phone/computer issues. Served as an
assistant to the Business Office Manager.
General office duties: file, fax, copy etc.
Accounts Payable: Code all invoices to correct GL account, enter invoices into
payables program to ensure timely processing. Maintain all vendor files.
Provide positive customer service and problem solving to vendors calling the
facility. Reconcile facility credit card and enter in payables program for
payment. Submit paperwork for new vendors.
Accounts Receivable: Balance out resident and facility petty cash. Post and
withdraw resident funds for personal use or resident liability. Prepare daily
census. Scan all financial charts to upload information into our data base via
Point Click Care system.
Instrumental in the application process for the ACHA Bronze Award and
Membership with Palm Beach County Chamber of Commerce.
Feb 2007 to Jan 2008
Dr. Jaime Bensimon. West Palm Beach, FL.
Front Office Coordinator: Responsible for checking patients in and out. Verifying
Medical insurance. Collecting copay. Answering phones, filing, faxing.
Performing EKG’s, Bone Density, Pulmonary Function Test and assist with Stress
Test. Checking vital signs. Process Medical claims and Worker’s Comp.
Experience in ECG Machine.
Education: Jane Adams Vocational High School. Graduated June 1988
Computer Skills: Microsoft: Word
Excel
Outlook
PCC
***References upon request.