Casino Pit Manager
Resume:
LUCAS MILLER
*** ******* ****** ******* ** ***** · 239-***-****
**************.***@*****.***
ABOUT MYSELF
Having worked in the gaming and hospitality industry for 25 years, I have learned to work in in a fast-paced environment paying attention to detail. With constant customer interaction, I excel at customer care whether that is creating a pleasant environment or correcting a poor experience. I have learned to handle delicate situations with tact and ease. The gaming and hospitality industry has also taught me to work as a team. When doing your job, you must consider the needs of those teammates around you by taking the little things into consideration like professionalism, punctuality, and time management. I am open and eager to learn new and interesting skills.
EXPERIENCE
07/2001-08/2005 TABLE GAMES DEALER, IMPERIAL PALACE CASINO RESORT
Dealt all table games and provided excellent customer service.
09/2005-06/2006 TABLE GAMES DEALER AND INSTRUCTOR, ISLETA CASINO RESORT
Dealt all table games, trained new table games dealers on all games, and provided excellent customer service.
06/2006-04/2008 PIT MANAGER, HARD ROCK CASINO RESORT
Supervise all table games following Mississippi Gaming Commission rules and regulations including supervise 15-20 dealers, track all monies, log all financial transactions over $3,000.00, control and record all credit play, assign dealer to table games and control dealer rotation and account for all chips and chip play in the casino. Provided a pleasant work environment and ensure all customer needs are met.
06/2006-06/2010 TABLE GAMES SUPERVISOR and TABLE GAMES DEALER, ISLE OF CAPRI RESORT
Supervise all table games following Mississippi Gaming Commission rules and regulations including supervise 15-20 dealers, track all monies, log all financial transactions over $3,000.00, control and record all credit play, assign dealer to table games and control dealer rotation and account for all chips and chip play in the casino. Provided a pleasant work environment and ensure all customer needs are met.
05/2012-09/2014 PIT MANAGER, MARGARITAVILLE CASINO-BILOXI
Manage all table games supervisors following Mississippi Gaming Commission rules and regulations including knowledge of all table games play and transactions, accurately complete the Pit Log, write, and transfer Pit Report, responsible for all gaming monies, notify the Mississippi Gaming commission of any regulation violations or inconsistencies in the shift. Provide a pleasant work environment and ensure all customer service needs are met.
09/2014-06/2019 TABLE GAMES SUPERVISOR and TABLE GAMES DEALER, SEMINOLE CASINO-IMMAKOLEE
Supervise all table games following Florida Gaming Commission rules and regulations including supervise 15-20 dealers, track all monies, log all financial transactions over $3,000.00, control and record all credit play, assign dealer to table games and control dealer rotation and account for all chips and chip play in the casino. Provided a pleasant work environment and ensure all customer needs are met.
06/2019-Current OWNER, ALL DAY MOBILE NOTARY, DBA
Owner and operator of a busy notary service company in Lehigh Acres FL responsible for staffing and managing financials including accounting and taxes, daily operations, sales and marketing, customer service, reviewing the accuracy of notary tasks. Staying in constant communication with various Title Companies, Lawyer and Paralegals, and single sourced clients. Specializing in real estate, Power of Attorney, Deeds of Trust, Government forms, and other notary services as outlined by the Secretary of State, Laurel M. Lee.
10/2022-Current 2019 TABLE GAMES SUPERVISOR, HARD ROCK CASINO BRISTOL
Supervise all table games following Virgina Lottery rules and regulations including supervise 15-20 dealers, track all monies, log all financial transactions (cash, markers), control and record all credit play, assign dealer to table games and control dealer rotation and account for all chips and chip play in the casino. Provided a pleasant work environment and ensure all customer needs are met.
EDUCATION
1994 DIPLOMA, BILOXI HIGH SCHOOL, 1845 Richard Drive Biloxi MS 39531
1994-1998 BUSINESS MANAGEMENT-BACHLORS, UNIVERSITY OF SOUTHERN MISSISSIPPI, 118 College Dr. Hattiesburg, MS 39406
REFERENCES
Phil Grego, Retired Casino Pit Manager
Jackie Wheeler, Table Games Supervisor at IP Casino Resort and Spa in Biloxi MS
Chad Hendricks, Instructor at Guns for Hire-Defensive Firearms Training Co. in Ocean Springs MS
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