David Harmon

425-***-****

advvw7@r.postjobfree.com

MANAGER OF LOGISTICS AND OPERATION

Service-driven and process-oriented manager of multimillion-dollar terminal operations and top-producing teams. History of strengthening compliance, improving processes, elevating output, customer satisfaction, quality of service, and employee morale to all-time bests. Relied on to drive top-line gains regardless of supply chain challenges and business requirements.

EXPERTISE

Employee Relations Development Team Building and Collaborative Leadership

Forecasting, Scorecards & KPIs Forecasting, Scorecards & KPIs

Sales Management Turnaround & Change Management

Supply Chain Management Labor Relations

P&L Management & Cost Controls JIT Scheduling & Logistics

Safety & Regulatory Compliance Process Improvement

Project Management Procurement and Order Processing

Process Design and Continuous Improvement Administrative Operations Management

Contract Management Cost Budgeting, Analysis, and Reconciliation

Research, Data Gathering, Analysis, and Reporting Expense Report and Invoice Analysis

Domestic and International Transport Coordination Effective Verbal and Written Communication

Cross-Department and Cross-Team Collaboration Motivational Training and Development

Client, Customer, and Vendor Relationships Conflict Resolution and Negotiation

Interpersonal Communication and Peer Relations Quality Customer and Client Care

PERSONAL QUALIFICATIONS

Detail-Oriented, Highly Organized, Accurate Critical Thinker, Able to Work with Ambiguity

Dedicated, Loyal, and Reliable Presents a Professional Image

Displays a Can-Do Approach with Follow-Through Relational, Exhibits a Ready Sense of Humor

Flexible, Takes Initiative, Self-Motivates Discreet and Adheres to Confidentiality

TECHNICAL SKILLS

Microsoft Office Suite: Word, Excel, Outlook, PowerPoint

Skilled user of social media sources (LinkedIn, Facebook) as well as Mobile Media, Salesforce, and AS 400.

PROFESSIONAL EXPERIENCE

CASCADE COLUMBIA DISTRIBUTION - Seattle, WA

Operation Manager, 12/2021 - 3/2022

Managed drivers, dispatched and customer service. Due to economic issues position was eliminated.

WILBUR ELLIS - Mount Vernon, WA

Branch Operations Manager, 3/2021 - 10/2021

Management of support personnel, operational oversight, and customer service.

DH DELVERY - Sedro Woolley, WA

President and Owner, 4/2019 - 12/2020 (Sold Company)

Managed and directed 20 safe and professional drivers with an emphasis on service, safety, and security to deliver packages on time to meet customer expectations.

ACS CONSULTING GROUP/BOEING - SeaTac, WA

Logistics Management Consultant, 6/2018 - 11/2018

Recruited to manage air freight, air export cost, and manage shipment routing.

BENNETT MOTOR EXPRESS - Tacoma, WA

Terminal Operations Manager, 11/2016 - 5/2018

Hired to lead the turnaround of a struggling trucking terminal.

Supervised drivers, operations, and sales staff.

Recruited safe and compliant drivers.

Responsible for the profit and loss budget for the local office.

Directed the business strategy for the local terminal.

Managed outside vendors.

Returned the terminal to profitability.

Increased sales by 20% and profit margin by 25%.

VALASSIS CORPORATION - Auburn, WA

Operations and Transportation Logistics Manager, 3/2014 - 6/2016

Recruited to manage all inbound and outbound transportation needs to ensure an efficient operation of the plant.

Hired, trained, coached, and supervised 91 operations personnel.

Managed inventory of materials and oversaw purchasing for plant operations.

Worked in collaboration with Operations and Sales to develop integrated solutions for complex problems such as copy issues, late delivery, and quality standards.

Reduced freight cost by 12% with an annual savings of $86,000.

Reduced employee turnover by 15%.

Reduced product shrinkage by 3%.

HARMON TRANSPORT, AGENT FOR LANDSTAR - Mount Vernon, WA

General Manager, 3/2002 - 3/2014

Managed logistics projects for major clients such as Brown and Haley, Sara Lee Foods, Talking Rain Bottled Water, and Oak Harbor Freight Lines.

Managed the performance of outside line haul carriers to ensure on-time delivery.

Developed and tracked key performance indicators for continuous process improvement.

Developed a business strategy based on financial analysis to ensure a profitable operation.

Developed and managed Brown and Haley’s first remote warehouse operation (24,000 sq. ft.).

Two-time Quality Award finalist: top 5 out of 1,800 offices

EDUCATION

CENTRAL WASHINGTON UNIVERSITY

BS BUSINESS ADMINISTRATION

LEADERSHIP & SERVICE ACTIVITIES

President, Seattle Transportation Club, 2010-2011

Member of Seattle Transportation Club, 2000-2017

Volunteer and current race car driver at Skagit Speedway

Vice President Sauk Mountain View Estates H.O.A. 2015-2022

Former nationally ranked inboard hydroplane race driver

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