Car Driver Time Delivery
Resume:
David Harmon
********@*******.***
MANAGER OF LOGISTICS AND OPERATION
Service-driven and process-oriented manager of multimillion-dollar terminal operations and top-producing teams. History of strengthening compliance, improving processes, elevating output, customer satisfaction, quality of service, and employee morale to all-time bests. Relied on to drive top-line gains regardless of supply chain challenges and business requirements.
EXPERTISE
Employee Relations Development Team Building and Collaborative Leadership
Forecasting, Scorecards & KPIs Forecasting, Scorecards & KPIs
Sales Management Turnaround & Change Management
Supply Chain Management Labor Relations
P&L Management & Cost Controls JIT Scheduling & Logistics
Safety & Regulatory Compliance Process Improvement
Project Management Procurement and Order Processing
Process Design and Continuous Improvement Administrative Operations Management
Contract Management Cost Budgeting, Analysis, and Reconciliation
Research, Data Gathering, Analysis, and Reporting Expense Report and Invoice Analysis
Domestic and International Transport Coordination Effective Verbal and Written Communication
Cross-Department and Cross-Team Collaboration Motivational Training and Development
Client, Customer, and Vendor Relationships Conflict Resolution and Negotiation
Interpersonal Communication and Peer Relations Quality Customer and Client Care
PERSONAL QUALIFICATIONS
Detail-Oriented, Highly Organized, Accurate Critical Thinker, Able to Work with Ambiguity
Dedicated, Loyal, and Reliable Presents a Professional Image
Displays a Can-Do Approach with Follow-Through Relational, Exhibits a Ready Sense of Humor
Flexible, Takes Initiative, Self-Motivates Discreet and Adheres to Confidentiality
TECHNICAL SKILLS
Microsoft Office Suite: Word, Excel, Outlook, PowerPoint
Skilled user of social media sources (LinkedIn, Facebook) as well as Mobile Media, Salesforce, and AS 400.
PROFESSIONAL EXPERIENCE
CASCADE COLUMBIA DISTRIBUTION - Seattle, WA
Operation Manager, 12/2021 - 3/2022
Managed drivers, dispatched and customer service. Due to economic issues position was eliminated.
WILBUR ELLIS - Mount Vernon, WA
Branch Operations Manager, 3/2021 - 10/2021
Management of support personnel, operational oversight, and customer service.
DH DELVERY - Sedro Woolley, WA
President and Owner, 4/2019 - 12/2020 (Sold Company)
Managed and directed 20 safe and professional drivers with an emphasis on service, safety, and security to deliver packages on time to meet customer expectations.
ACS CONSULTING GROUP/BOEING - SeaTac, WA
Logistics Management Consultant, 6/2018 - 11/2018
Recruited to manage air freight, air export cost, and manage shipment routing.
BENNETT MOTOR EXPRESS - Tacoma, WA
Terminal Operations Manager, 11/2016 - 5/2018
Hired to lead the turnaround of a struggling trucking terminal.
Supervised drivers, operations, and sales staff.
Recruited safe and compliant drivers.
Responsible for the profit and loss budget for the local office.
Directed the business strategy for the local terminal.
Managed outside vendors.
Returned the terminal to profitability.
Increased sales by 20% and profit margin by 25%.
VALASSIS CORPORATION - Auburn, WA
Operations and Transportation Logistics Manager, 3/2014 - 6/2016
Recruited to manage all inbound and outbound transportation needs to ensure an efficient operation of the plant.
Hired, trained, coached, and supervised 91 operations personnel.
Managed inventory of materials and oversaw purchasing for plant operations.
Worked in collaboration with Operations and Sales to develop integrated solutions for complex problems such as copy issues, late delivery, and quality standards.
Reduced freight cost by 12% with an annual savings of $86,000.
Reduced employee turnover by 15%.
Reduced product shrinkage by 3%.
HARMON TRANSPORT, AGENT FOR LANDSTAR - Mount Vernon, WA
General Manager, 3/2002 - 3/2014
Managed logistics projects for major clients such as Brown and Haley, Sara Lee Foods, Talking Rain Bottled Water, and Oak Harbor Freight Lines.
Managed the performance of outside line haul carriers to ensure on-time delivery.
Developed and tracked key performance indicators for continuous process improvement.
Developed a business strategy based on financial analysis to ensure a profitable operation.
Developed and managed Brown and Haley’s first remote warehouse operation (24,000 sq. ft.).
Two-time Quality Award finalist: top 5 out of 1,800 offices
EDUCATION
CENTRAL WASHINGTON UNIVERSITY
BS BUSINESS ADMINISTRATION
LEADERSHIP & SERVICE ACTIVITIES
President, Seattle Transportation Club, 2010-2011
Member of Seattle Transportation Club, 2000-2017
Volunteer and current race car driver at Skagit Speedway
Vice President Sauk Mountain View Estates H.O.A. 2015-2022
Former nationally ranked inboard hydroplane race driver
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