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Customer Service Food

Location:
Manila, Philippines
Posted:
March 13, 2023

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Resume:

MYRA GOBI

FOOD & BEVERAGE MANAGEMENT

WORK EXPERIENCE

GOBIS FOODHOUSE SAMAR PHILS OWNER

March 2020 - Present

• Created marketing strategies to track existing and Customer satisfaction

• Controlled inventory of food on a weekly basis

minimize food cost

• Responsible for marketing, sales, and advertising

• Excelling at customer service and culinary knowledge

• Maintaining a clean professional work environment LEGISLATIVE OFFICE SAMAR PHILS OFFICE STAFF

August 2017 - September 2019

• Used MS office, Word for correspondence, scheduling and reports

• Handled office staff duties

• Answered phone calls, responded to client email

IL CAFFE DI ROMA DOHA QATAR OUTLET

SUPERVISOR

February 2012 - May 2014

• Created and managed schedules

• Prepared and delegated tasks based upon priority to team member

• Planned and organized the setup and coordination of restaurant events

• Update inventory and ordering process

• Draft monthly sales reports and keep the register accurate through correct billing payment processing and cash management

PHO HOA VIETNAMESE RESTAURANT QUEZON CITY

PHILS CASHIER/WAITRESS

October 2008 - November 2009

• Provided menus and suggested menu item and daily specials in detail

• Served food as it arrived and refilled glasses

• Managed cash register and monetary transaction

correctly

• Provided customers with checks and took payment

NORTH PARK RESTAURANT VALENZUELA CITY PHILS

CASHIER/WAITRESS

March 2008 - October 2008

• Processed POS transaction, cash payments and daily

• sales report

• Served welcome drink and took orders

• Cleaned outdoor eating area and indoor dining room

• Performed opening and closing duties as required PROFESSIONAL EXPERIENCE

Engaging restaurant worker looking to apply my skills to a food and beverage management role. Friendly,

open and strong attention to detail and a focus on customer service provide guest with an enjoyable

dining experience. Specialize in using different point of sales machine to process order and took payment.

I would like to

+639*********

Brgy Panugmonon Basey,

Samar, Philippines

**************@*****.***

EDUCATION

LEYTE NORMAL UNIVERSITY

BACHELOR OF SCIENCE IN TOURISM AND HOTEL &

RESTAURANT MANAGEMENT

March 2007

TRAINING & SEMINARS

• Personal Safety and Social

Responsibility

• Integrated Hotel and Restaurant

Services

• HACCP level 2/ Customer Satisfaction

• Professionalism in the Workplace

• Food Safety

• Food & Beverage and Housekeeping

• Travel/Tour Operation

LANGUAGE Food and Beverage Management

• English

• Filipino

PROFESSIONAL SKILLS

• Food and Beverage Inventory

• Food Safety

• Staff Management

• Passion for Customer satisfaction

• Operation Management

• Kitchen Staff coordination

• Time Management and problem-solving

• Bill computation and POS system

• Business Assessments

• Microsoft office suite

• Database management

• Record keeping & maintenance

• Multitasking Skills



Contact this candidate