Desk Receptionist Data Entry
Resume:
Casey Elliott
Ontario, NY *****
**********@*******.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Front Desk Receptionist
RELAX The Spa - Victor, NY
April 2022 to December 2022
Check clients in and out
Answer phones
Handle payments
Cleaning
Laundry
Customer Service Manager
Massage Envy - Pittsford, NY
November 2021 to April 2022
Cancel Memberships
Freeze Accounts
Help and answer clients questions regarding memberships Sales Manager
Massage Envy - Pittsford, NY
September 2021 to April 2022
Planning and directing the training of new sales representatives Preparing sales forecast
Tracking and analyzing sales statistics
Handling and resolving customer complaints about a product or service Set sales goals and compare performance to goals and adjust as needed Build a competitive and positive team environment
Assess individual performance through observation and suggest feedback Front Desk Receptionist
Massage Envy - Pittsford, NY
July 2021 to April 2022
Answer phone's
Check in and check out clients
Make appointments
Sell Memberships
Cleaning
Greenhouse Worker
Intergrow Greenhouses Inc. - Ontario, NY
March 2020 to June 2021
Leafer- go up and down the rows of plants and remove long stems and leaf’s Clean up
Receptionist
Dan's Repairs - Rochester, NY
August 2017 to March 2020
Answer Phones
Greet Customers
Handle Customer Payments
Clean Office
Book Appointments
Agent/Customer Service
DialAmerica - Henrietta, NY
February 2017 to July 2017
Out bound calls
Sign customers up for Sirius Xm Radio
Enter customer account information
Crew Member
McDonald's - Ontario, NY
January 2016 to February 2017
Crew
Take Customer orders
Handle money
Use of cash register
Clean
Stock
Cashier
Payless ShoeSource - Webster, NY
November 2015 to January 2016
Responsibilities
Cashier
Stock Shoe Racks
Clean
Answer Phone
Greet and help Customers
Receptionist/Secretary
Dan's Repairs - Rochester, NY
October 2010 to October 2015
Answer Phones
Greet Customers
Handle Customer Payments
Clean Office
Book Appointments
Phlebotomist
ACM Medical Laboratories - Rochester, NY
January 2008 to June 2010
Checking patients in as well as entering information into computer. Calling patients in the back once all the information has been received and verified patient identification. Draw the sample then verify the identification once again. Process the specimen and get it set and ready for pick up. Clean, answer phones and order supplies.
Education
12
Wayne central high school - Ontario, NY
1993 to 2007
Skills
• Excellent Customer Service Skills
• Computer Skills: Microsoft Word
• Filing
• Scheduling
• Receptionist
• Data Entry
• Clerical
• Customer Service Skills
• Inventory
• Management
• Microsoft
• Microsoft Office
• Microsoft Word
• Cleaning Experience
• Cash Handling
• Typing
• Multi-line Phone Systems
• Word Processing
• Phone Etiquette
• Administrative Experience
• Medical Terminology
• Medical Office Experience
• Microsoft Excel
• Office Administration
• Sales
Certifications and Licenses
Certified Phlebotomy Technician
Assessments
Work style: Reliability — Highly Proficient
September 2020
Tendency to be dependable and come to work
Full results: Highly Proficient
Work style: Reliability — Highly Proficient
August 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Supervisory skills: Motivating & assessing employees — Proficient May 2021
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Work motivation — Proficient
August 2021
Level of motivation and discipline applied toward work Full results: Proficient
Project timeline management — Completed
May 2021
Prioritizing and allocating time to effectively achieve project deliverables Full results: Completed
Customer focus & orientation — Proficient
May 2021
Responding to customer situations with sensitivity Full results: Proficient
Customer service — Completed
May 2021
Identifying and resolving common customer issues
Full results: Completed
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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