Casey Elliott

Ontario, NY *****

advvvn@r.postjobfree.com

+1-585-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Front Desk Receptionist

RELAX The Spa - Victor, NY

April 2022 to December 2022

Check clients in and out

Answer phones

Handle payments

Cleaning

Laundry

Customer Service Manager

Massage Envy - Pittsford, NY

November 2021 to April 2022

Cancel Memberships

Freeze Accounts

Help and answer clients questions regarding memberships Sales Manager

Massage Envy - Pittsford, NY

September 2021 to April 2022

Planning and directing the training of new sales representatives Preparing sales forecast

Tracking and analyzing sales statistics

Handling and resolving customer complaints about a product or service Set sales goals and compare performance to goals and adjust as needed Build a competitive and positive team environment

Assess individual performance through observation and suggest feedback Front Desk Receptionist

Massage Envy - Pittsford, NY

July 2021 to April 2022

Answer phone's

Check in and check out clients

Make appointments

Sell Memberships

Cleaning

Greenhouse Worker

Intergrow Greenhouses Inc. - Ontario, NY

March 2020 to June 2021

Leafer- go up and down the rows of plants and remove long stems and leaf’s Clean up

Receptionist

Dan's Repairs - Rochester, NY

August 2017 to March 2020

Answer Phones

Greet Customers

Handle Customer Payments

Clean Office

Book Appointments

Agent/Customer Service

DialAmerica - Henrietta, NY

February 2017 to July 2017

Out bound calls

Sign customers up for Sirius Xm Radio

Enter customer account information

Crew Member

McDonald's - Ontario, NY

January 2016 to February 2017

Crew

Take Customer orders

Handle money

Use of cash register

Clean

Stock

Cashier

Payless ShoeSource - Webster, NY

November 2015 to January 2016

Responsibilities

Cashier

Stock Shoe Racks

Clean

Answer Phone

Greet and help Customers

Receptionist/Secretary

Dan's Repairs - Rochester, NY

October 2010 to October 2015

Answer Phones

Greet Customers

Handle Customer Payments

Clean Office

Book Appointments

Phlebotomist

ACM Medical Laboratories - Rochester, NY

January 2008 to June 2010

Checking patients in as well as entering information into computer. Calling patients in the back once all the information has been received and verified patient identification. Draw the sample then verify the identification once again. Process the specimen and get it set and ready for pick up. Clean, answer phones and order supplies.

Education

12

Wayne central high school - Ontario, NY

1993 to 2007

Skills

• Excellent Customer Service Skills

• Computer Skills: Microsoft Word

• Filing

• Scheduling

• Receptionist

• Data Entry

• Clerical

• Customer Service Skills

• Inventory

• Management

• Microsoft

• Microsoft Office

• Microsoft Word

• Cleaning Experience

• Cash Handling

• Typing

• Multi-line Phone Systems

• Word Processing

• Phone Etiquette

• Administrative Experience

• Medical Terminology

• Medical Office Experience

• Microsoft Excel

• Office Administration

• Sales

Certifications and Licenses

Certified Phlebotomy Technician

Assessments

Work style: Reliability — Highly Proficient

September 2020

Tendency to be dependable and come to work

Full results: Highly Proficient

Work style: Reliability — Highly Proficient

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Supervisory skills: Motivating & assessing employees — Proficient May 2021

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient

Work motivation — Proficient

August 2021

Level of motivation and discipline applied toward work Full results: Proficient

Project timeline management — Completed

May 2021

Prioritizing and allocating time to effectively achieve project deliverables Full results: Completed

Customer focus & orientation — Proficient

May 2021

Responding to customer situations with sensitivity Full results: Proficient

Customer service — Completed

May 2021

Identifying and resolving common customer issues

Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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