Office Assistant Manager
Resume:
Maria J. Rodriguez
San Jacinto, CA 92582
*********@*****.***
● OBJECTIVE:
To obtain and maintain a challenging career in an industry that will allow me to thrive and grow within
the company while learning new techniques and implementing them into my routine to efficiently
execute day to day tasks.
EXPERIENCE:
Sales Agent: Control Insurance Services, Inc. 2014-2022
-Assist clients with their insurance needs
-Operated FSC rater to efficiently provide quotes
-Transferred information from rater to the company websites to bind coverage
-Ensured that the issued policies reflected the correct information to guarantee that all persons and
vehicles listed were covered
-Filed documents in their assigned locations to safeguard the privacy of the customers at all times
-Processed payments in various forms, such as, cash, credit card and check payments
Sales Agent: Global Guard Insurance 2011-2012.
-Process insurance applications for the clients
-Accurately collected premiums required by the companies to bind coverage
-Made changes and processed endorsements requested by the clients
-Mailed out letters offering our diverse programs and insurance types to cross sell our products
Office Assistant: iCreate Graphix 2012-2012
-Answered incoming calls and assisted customers with their questions and/or directed them to the
correct department or agent
-Input customer orders in a timely manner to ensure all requests were processed rapidly
-E-mailed customers with information pertaining to their policies
-Earned the right to handle credit card and cash transactions after reaching my probationary period in a
satisfactory way
Office Manager: Rosalinda Garcia Insurance Agency 2011-2012
-Quoted prospects to earn their business
-Issued policies once the correct quote was given and prospect was content
-Collected premiums required prior to issuing or binding policies
-Assisted clients with submitting claims to the different insurance carriers we represented
-Executed office duties on a daily basis, such as, process E-mails, fax & Scan customer policies
Assistant Manager: El Pollo Loco 2004-2011
-Conduct audits and process inventory in a timely manner as required per company policies
-Processed payments from our clients
-Managed a crew of 10 employees
-Cross trained and rotated crew members within the restaurant to ensure each one had advanced
knowledge of each different task that needed to be executed daily
EDUCATION:
High School Diploma, Robert A. Millikan High School 1999 - 2003
REFERENCES:
Brenda Barajas
El Pollo Loco
General manager
Veronica Chipagua
El Pollo Loco
District Manager
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