Amber Webb
Georgetown, DE *****
************@*****.***
Work Experience
Front Desk Receptionist/Insurance Coordinator
Ford Dental - Blountville, TN
May 2020 to August 2022
• Posted insurance payments.
• Credentialing for all insurances HMO and PPO.
• Negotiated fees with insurance companies.
• Presented Treatment plans
• Scheduled patient appointments
• Recalls
• Financial arrangements
• Payroll for employees
• Oversaw appointment scheduling and itinerary coordination for patients, personnel and doctor
• Provided complete meeting support, including materials preparation and notes or minute taking.
• Typed patient data into computer system using open dental while following privacy laws and maintaining high level of accuracy.
Office Manager
Dental Team of Galleria
February 2019 to October 2019
• Typed patient data into computer system using Easy Dental while following privacy laws and maintaining high level of accuracy.
• Scheduled appointments for new and existing patients, factoring in provider availability and scheduling loads.
• Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
• Optimized organizational systems for payment collections, AP/AR, deposits and record keeping.
• Handled all incoming business, vendor and patient requests for information.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
• Explained treatment choices to patients and helped determine best options.
• Checked figures, postings and accounting documents for correct entry, mathematical accuracy and proper coding.
• Submitted Dental insurance claims, Followed-up on outstanding claims. Office Manager
Arguello Dentistry
February 2017 to January 2018
• Posted insurance payments.
• Credentialing for all insurances HMO and PPO.
• Negotiated fees with insurance companies.
• Presented Treatment plans
• Scheduled patient appointments
• Recalls
• Financial arrangements
• Payroll for employees
• Oversaw appointment scheduling and itinerary coordination for patients, personnel and doctor
• Provided complete meeting support, including materials preparation and notes or minute taking.
• Typed patient data into computer system using Eagelsoft while following privacy laws and maintaining high level of accuracy.
Office Manager
Bayview Dental & Associates PA - Phillip Pine
June 2006 to May 2016
• Accounts receivable and payable experience.
• Proficient in Eaglesoft.
• HMO/PPO/Traditional insurance verification, benefits, claims filing.
• Credentialing Doctors for insurances companies Called in employee's payroll.
• Calculated and wrote doctor(s) payroll.
• Payroll Managed for employees
• Maintained office goals.
Skills
• Patient data gathering
• Patient intake procedures
• Organizational skills
• Infection Control Training
• Excellent multi-tasking ability
• Proficient in Open Dental, EagleSoft, Dentrix and Easy Dental professional bringing over 30 years’
• Staff management
• Electronic Charting
• Account reconciliation patients, insurance billing and scheduling
• Administrative support
• Team leadership
• Treatment planning Innovative and analytical with excellent project
• Insurance processing building and workflow improvements.
• Accounts Payable
• Chairside Assisting
• Policy and procedure modification management skills. Offering wealth of
• Strong communication skills
• Dental Receptionist
• Documentation and control experience in interacting with office staff and
• Insurance billing
• Office Management
• Office administration appointments. Hardworking, educated and willing to go extra mile to complete any task.
• Insurance Verification
• Relationship building
• Patient relations
• Accounts receivable experience and advanced abilities in team
• Data entry
• Scheduling
• Key Skills Accomplished operations management