Data Entry Administrative Assistant
Resume:
Ella Hodges
Chattanooga, TN *****
***********@*****.***
To obtain a meaningful position within the a health care Industry where my customer service and people skills coupled with the utilization of past experiences and training will benefit the position while promoting professional and personal growth and development. Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Receptionist
Richmont Graduate University - Chattanooga, TN
March 2020 to July 2022
I provide a warm environment for university students, faculty, and clients. I’m responsible for answering multiple phone lines, handling incoming and outgoing mail. I also managed fellow employees projects and daily schedules. And ensuring all doors and windows are secured before closing the campus. Also due to COVID I was in charge of temperature checks and enforcing company mask policy when needed. Receptionist
Enterprise Parks and Recreation - Chattanooga, TN
August 2019 to February 2020
Answer phones, make reservations for conference room, as well as, educate public of different running trails.
Administrative Assistant
Riggs Manor - Raymond, MS
April 2019 to August 2019
My duties includes assisting the Executive Director in day to day operations of the facility. Such as managing the office and supervising the office staff in a effective and efficient manner, performing general functions as outline in establishments policy and and procedures. My assistant duties also includes clerical faxing, coping, Word Processing, Spreadsheet, data entry, as well as, multi-link phones Receptionist
The Children's Doctor - Fort Oglethorpe, GA
March 2018 to March 2019
My job duties are checking in patient, ensuring health insurance and all information is updated, scheduling appointments, answering questions, and handling co-pays and billing. In addition to managing patient check-ins. I'm also responsible for filling and organizing patient documents. DSNP
Blue Cross Blue Shield - Chattanooga, TN
October 2017 to January 2018
I was responsible for supporting ongoing person centered planning process assess clinical risk and needs by conducting an assessment process that includes an initial screening a level I assessment and completion of referral for level II Assessment. Communication among the member enrollment, provider's through the use of the care Coordination platform and other methods of communication including secure email, fax, telephone and written correspondence.
Patient Service Representative
Homeless Healthcare Clinic - Chattanooga, TN
August 2016 to May 2017
Sign patients in to be seen by doctor and case worker, file, fax answer phones, call backs, patient charting, screen phone calls.
HR Assistant
Amazon.com - Chattanooga, TN
July 2015 to July 2016
Responsibilities
Prep as well as, administer drug test, help employees with filling out I-9 documents, oversee hiring events as well as conversion. Coded employee time if they were late or time off task. Education
Diploma
Holy Child Jesus School - Jackson, MS
1985 to 1990
High school diploma or GED
Bachelor's degree
Skills
• Clerical (10+ years), Data Entry (10+ years), Human Resources (1 year), Excel (8 years), Word (10+ years), Billing (2 years), Filing (10+ years), Microsoft Office (10+ years), Microsoft Word (10+ years), Organizational Skills (10+ years), Outlook (10+ years), Receptionist (8 years), Scheduling (5 years), Administrative Assistant
• Proficient in Microsoft Windows, Word and Excel
• General office procedures and equipment
• Excellent customer service skills
• Exceptional communication and organization skills
• Punctual and dependable E-MAIL *******************@*****.*** CELL: 423-***-****, Chattanooga, TN 37411
• Outlook
• Receptionist
• Accounts Payable
• Word
• Microsoft Excel
• Administrative Assistant
• Payroll
• Billing
• Data Entry
• Filing
• MS Office
• Microsoft Office
• Word Processing
• Phone Etiquette
• Recruiting
• Medical Office Experience
• Multi-line Phone Systems
• Computer Skills
• Veterinary experience
• Computer literacy
• Hotel experience
• Front desk
• Cash handling
• Customer service
• Sales
Assessments
Problem Solving — Completed
April 2019
Analyzing relevant information when solving problems. Full results: Completed
Attention to Detail — Completed
April 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Sales Skills: Influence & Negotiation — Completed
April 2019
Using influence and negotiation techniques to engage with and persuade customers. Full results: Completed
Basic Computer Skills: PC — Completed
April 2019
Measures a candidate's ability to perform basic computer operations, navigate a Windows OS, and troubleshoot common computer problems.
Full results: Completed
Scheduling & Planning — Completed
May 2019
Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.
Full results: Completed
Customer Service Skills — Proficient
May 2019
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Proficient
Personality: Customer Service Fit — Proficient
May 2019
Assesses personality traits that result in high-quality customer service. Full results: Proficient
Retail Customer Service — Completed
August 2019
Comprehending and responding to retail customer needs. Full results: Completed
Reliability — Expert
August 2019
Tendency to be dependable and come to work
Full results: Expert
Spreadsheets with Microsoft Excel — Completed
April 2019
Excel knowledge including common tools, PivotTables, conditional & nested formulas, and custom visuals.
Full results: Completed
Conscientiousness — Highly Proficient
September 2019
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Contact this candidate