Collections Specialist Call Center
Resume:
Debra Brooks
Providing **+ years of experience working with collections in a high-volume environment. Seeking a position where my skills and experience will contribute to a growing company.
Skills/Software:
Great Plains, Oracle, AS-400, Sap, Reading credit reports in the Dunn and Bradstreet. Great Plains, Oracle, SAP
Experience:
Credit and Collections
Inovalon- Nashville, TN 2019 – Present
Makes 100 outbound calls a day.
Call center environment.
Customer Service Representive
Xtend Healhcare - Hendersonville, TN 2015– 2019
Made outbound calls on dialer to healthcare companies (100-150 calls daily).
Set up new accounts, posted payments from Healthcare companies.
Checked to make sure invoices were received correctly so they can pay on time.
Collections Specialist
Fleet One - Nashville, TN 2010 – 2015
Made inbound and outbound calls.
Checked on customers’ accounts to make sure they get invoices.
Set up new accounts.
Posted payments to customer accounts.
Followed up every day on 30-60-90 accounts.
Education
East Nashville High School, Nashville, TN 1977
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