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Claims Adjuster Customer Service

Location:
Tampa, FL
Posted:
March 13, 2023

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Resume:

ANTHONY

DESSI

PROFILE

Expert in analyzing auto insurance

policies, injuries, liability, and property

damages. Able to obtain loss details

and develop a comprehensive

strategy to efficiently and accurately

reach a resolution on client claims.

CONTACT

PHONE:

813-***-****

EMAIL:

advvtq@r.postjobfree.com

EDUCATION & CERTIFICATIONS

University of Florida

BA in History and Business Administration

6-20 FL All Lines Adjuster License

WORK EXPERIENCE

Boohoff Law PA - Claims Lead

2/2022 - Present

● Analyze insurance policies and coverages to include general liability, business insurance, commercial and personal auto for bodily injury

● Investigate and determine liability

● Experience in handling high exposure and litigated bodily injury claims

● Evaluate damages, set proper reserves and negotiate files to settlement

● Supervise the daily activities of a team of claims examiners

● Conduct performance reviews and address any issues, strategies, objectives to increase production.

● Manage client issues and create resolution.

Ligori & Ligori, PA- Claims Lead

4/2015–2/2022

● Responsible for dictating strategy on Plaintiff PI cases

● Resolved client issues

● Delegated tasks, track progress and provide

constructive feedback to staff/management

● Conducted performance reviews, motivated team members and created strategies to boost productivity

● Reviewed and finalized client distribution statements

● Identified and addressed productions issues/problems

● Gave authority to all case managers on coverage, liability and damages

Gomez & Associates-Office Manager

2013–4/2015

● Oversaw law office overall production and controlled budget plan

● Managed and trained staff and Attorneys on personal injury case strategy

● Analyzed case insurance coverages, client injuries, and liabilities to help get clients the right treatment

● Coordinated meetings with medical providers and outside legal counsel

● Maintained a working relationship with all clients and conducted final closing meeting at time of distribution Morgan and Morgan - Case Manager

2010–2012

● Directly managed over 100 personal injury cases

● Analyzed insurance coverages, client injuries, and liability

● Completed package containing all needed documents for demand process

● Met with clients to discuss case and closing statements after settlement

● Negotiated settlements and prepared and finalized case to close out file

Christopher Ligori and Associates - Pre-Litigation Supervisor 2009–2010

● Managed team of Pre-Litigation Case Managers

● Coordinated and tracked goals and objectives for production

● Interviewed prospective clients

● Investigated loses, insurance coverages, and client injuries

● Directly managed over 100 active cases

● Negotiated settlements and prepared closing statements

● Met clients to review closings any present check Progressive Insurance- Experienced Claims Adjuster 2003–2009

● Managed over 200 BI and PD cases.

● Analyzed coverages, damages, and liability for personal and commercial auto policies

● Negotiated settlements with Attorneys and other parties

● Coordinated meetings and reviewed goals and objectives to meet and exceed production

● Provided training for staff for various job duties and insurance inquiries

Hartford Insurance – Claims Adjuster

2000 – 2003

● Managed desk with bodily injury and property damage features. Handle homeowners, commercial and personal automobile liability files.

● Obtained and analyze loss details, conducted investigations into coverage and damages.

● Handled calls regarding problematic claims and coverage issues.

● Handled calls regarding problematic claims and coverage issues.

● Negotiated settlements with legal representation.

● Attended mediations and arbitrations.

Bankers Insurance Companies – Claims Adjuster

1996 – 2000

● Managed a variety of liability files, including automobile, homeowners, general liability and commercial policies. f

● Reviewed and evaluated medical records for bodily injury claims.

● Worked Catastrophic Property Losses.

● Negotiated settlements.

● Reviewed files and conducted audits.

● Created business and marketing plans for independent agents.

● Collaborated with company representatives and independent insurance agents to coordinate sales.

● Provided status review for product development activities.

● Led team in response to agent’s customer service needs. Skills

● Business Operations Development

● Sales Leadership

● Team Leadership

● Client Relations

● Staff Development

● Negotiations

● Insurance Investigations



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