HELEN ENOGIE ITUA
BRONX *****
*******@*****.***
Professional Summary
I am a highly dedicated, resourceful and responsible Home Healthcare Aid (HHA) with excellent communication skills. Proficient in providing exceptional support to patients with disabilities, illnesses or other challenges. Able to work well independently as a resident health care team member. Core Skills and Competencies Excellent Home Health Care Aide skills Good understanding of confidentiality of Protected Health Information Time Management and organisational skills Detail oriented
Professional Experience
Covid-19 Technician (Swabber)
DocGo Rapid Reliable Testing
June 2022 - date
Job Description:
• Responsible for competently performing low complexity nasal swabs, quality control results and taking remedial action when indicated.
• Ensures specimen integrity by adhering to procedures for specimen handling and processing.
• Operates test systems proficiently. (Minor troubleshooting of test systems and taking appropriate action according to predetermined protocols).
• Follows established policies and procedures for quality control performance and documentation.
• Identifies problems which may adversely affect test performance or reporting of test results and takes appropriate action including supervisor notification.
• Follows all safety, infection control and OSHA Blood Borne Pathogen guidelines.
• Participates in departmental performance improvement training.
• Utilizes appropriate supplies with minimal waste.
• Respects and maintains the confidentiality of information relative to customers.
• Strives to maintain a positive work environment. Administrative Assistant
DocGo Rapid Reliable Testing
January 2022 – June 2022
Job description:
● First encounter with patients entering the vaccination site.
● Register patient’s information into the system
● Creating an even interval of appointments and working with the supervisor of the site
● Monitor appointments to confirm with the local state/county rules or supplies on hand
● Ensuring the vehicles have the appropriate supplies and transporting the vehicle to locations
● Participates in departmental performance improvement training and in-servicing
● Respects and maintains the confidentiality of information relative to customers. Strives to maintain a positive work environment
● Updating test result status
● Perform additional duties as assigned
Home Health Aide
Swift Home Care Agency
January 2021 - December 2021
Job description:
● Help Patients with personal hygiene, dressing, bathing and other daily tasks
● Perform basic health care services for patients including checking for patients including checking vital signs or administering prescription medication
● Help with general light housekeeping
● Observe and report on patient condition
Home Health Aide
WhiteGlove Community Care Agency
August 2020 - December 2020
Job description:
● Help patients with personal hygiene, dressing, bathing and other daily tasks
● Perform basic health care services for patients including checking for patients including checking vital signs or administering prescription medication
● Help with general light housekeeping
● Observe and report on patient condition
● Keep up with in-service training.
Unit Assistant
Martin Center for Rehabilitation and Nursing.
July 2020 - September 2020
Job description:
● Answer Resident’s with non-clinical need
● Report any Resident fall/significant change in condition to supervisor immediately
● Assist with passing out meal trays under direction of the nursing staff
● Assist Residents with feeding
● Resident Room clean-up and organization including making of bed, picking up discarded clothing, soiled items for trash
● Provide one on one services for Resident as needed/companionship
● Stock Resident rooms with necessary items (shampoo, soap, toothpaste etc)
● Other non-clinical tasks to assist in the care and good function of the Nursing Units as directed.
Home Health Aide (Elder Care)
Dec 2018 - October 2019
Atlanta, Georgia
Job description:
● help with Activities of Daily living
● Provide excellent Resident Care
● Routine cleaning and organising of client personal belongings
● General safety of client’s is ensured
Operations Manager
SMADAC SECURITIES LIMITED (SMSL)
January 2003 - February 2018. Nigeria.
Job description
● Ensure efficient and smooth running of the back office operations
● Dealing on select SMSL Institutional and Individual
● Complied with all applicable law, rules, regulations and guidelines
● Effective attention to compliance and to achieve zero regulatory infractions
● Developing and mentoring team members and providing constructive feedback
● Supervise the maintaining and managing new and existing customer accounts
● Ensure resolution on vendors/consultants queries
● Ensure that all software challenges are reported and resolved
● Prompt response to department correspondence (Internal and External)
● Monitor and report progress in accordance with approved work plans and ensure delivery to time and quality.
● Meet with other Managers to discuss possible improvement to Customer Service. Education
TIA School of Allied Health
Certificate of Phlebotomy Technician and EKG (Licensed) January 2022 - January 2023
Home Health Aide Training Institute, Inc
Certified Nursing Assistant (CNA Licensed)
May 2021 - July 2021
Igbans Institute of Vocational Training
Certificate of Home Health Aide
January 2020 - February 2020
National Council For Behavioral Health
Certificate of Mental Health First Aid
March 2020 - March 2020
Ladoke Akintola University of Technology
MBA Financial Management
September 2010 - June 2012. Nigeria
Delta State University Abraka
B.Sc Political Science
September 1998 - June 2002. Nigeria
COURSES ATTENDED:
● Regulation and Risk Management (2010) – Nigerian Stock Exchange
● Anti-Money Laundering and Market Abuse (2010) – Nigerian Capital Market Institute
● Performance Management System Workshop (2009) – Gromob Management Consultants.
● Managing Chaos (January 2005) – Phillips Consulting. Other Information
● IT: Advance level Microsoft Office (Excel, Power point, MS Word)
● Leadership skills, Managing Team and working across all cultural & ethnic backgrounds.
● Good communication skills, highly analytical with good interpersonal relationship; Referees – Furnished on request