Security Officer Customer Service

Terrell L. Pugh

Phone: 770-***-**** Email: ******************@****.***

Professional Summary:

Collaborative team player with exceptional attention to detail and strong communication,

time management and organizational abilities. Driven to provide first-rate Security and Loss Prevention support for professional organizations.

Skills

Detail Oriented

Camera Monitoring

Team Player

Customer Oriented

Investigative Knowledge

Proven Problem-Solving Skills

Secures Operations

Employment History:

Security Officer:

Andy Frain – Atlanta 11/.2022- Present

Gardaworld- Atlanta, Ga 08/2019-11/2022

Whelan Security-Atlanta, Ga 10/2017-08/2019

Allied Universal Security (Director of Security)- Atlanta, Ga 08/2016-10/2017

Universal Security (Director of Security)- Atlanta, Ga 04/2014-08/2016

Guardsmark Security-Smyrna, Ga 12/2009-04/2014

International Security Management Group-Atlanta, Ga 05/2009-11/2009

Duties

Provide security management for assigned site. Ensure security and safety measures are adhered to. Patrolling addressing and documenting any suspicious activity. This includes documentation of incident reports as needed. Monitoring the security needs of the organization. Observing checkpoints entry inside and outside of the building. Respond to all emergencies. Managed and operated Control room as needed. Escort visitors and employees as needed. Monitoring security cameras. Point of contact for emergency instances. Additionally, follow rules and regulations set forth by the organization.

Freight Team

The Home Depot Store #0121- Atlanta, Ga 03/2017- Current

Duties:

Demonstrating excellent customer service and detail orientation while performing work duties. To ensure the store is stocked and ready for business every day by loading and unload trucks, move material from the receiving area throughout the store and perform critical functions for maintaining proper on-hands and pricing for our customers.

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