Office Clerk Store Manager
Resume:
Paris Harris
Human Resource Consultant
Metairie, LA 70001
**************@*****.***
Expand leadership responsibilities, improve organizational ability to exceed corporate goals, and help honor all long term commitments made to
customers, stock holders, employees and the communities in which we live as a public relations/ marketing professional in the commercial real estate and/or land acquisition market.
Authorized to work in the US for any employer
Work Experience
Human Resources Specialist (Contract)
Superior Express Transportation LLC/Amazon - United States November 2022 to Present
• Onsite visits to client establishment(s) to build rapport, repair the trust in the company, problem solve, all in efforts to retain the employee/customer.
• Provide feedback to business units on identified areas for improvement or resolve issues or concerns
• Implement process & procedures track consistently for quality and quick results.
• Adapted quickly to changing priorities, and evolving employee/ customer needs.
• Onboarding & Offboarding
• Effectively communicating/negotiating on behalf of the company, employee, and customer
• Dispatching
• Responsible for meeting KPIs associated with the retention program. Examples include but are not limited to employee retention rate (CRR), and overall growth in sales.
• Manage social media by creating and publishing content to attract new talent.
• Interact with audience to build connections and engagement.
• Community Relations
Owner/Managing Director
P. Harris Agency (pharrisagency.com) - New Orleans, LA January 2012 to Present
Consult for individuals and companies in the areas of marketing, branding, and promotions Serve as lead entertainment and event production manager at P. Harris Agency Recruitment Consultant
NES FIRCROFT GLOBAL TALENT - United States
May 2022 to November 2022
• Report and track selection updates in Bullhorn & Excel
• Providing a strong focus on end to end recruitment, including writing and placing job adverts, screening, interviewing, and facilitating assessments and on boarding
• Guide and influence hiring managers through the recruitment process
• Maintained knowledge of recruitment strategies by completing training modules
• Initial telephone screening and qualification of candidates
• Supporting with technical and behavioural interviews where required
• Advising hiring managers on selection techniques and selection decisions where required
• Negotiating salary and package details with candidates
• Ensuring the maintenance of candidate application and vacancy trackers
• Obtains temporary employees on request
Human Resource Specialist
Waffle House - Metairie, LA
November 2016 to March 2020
Multi-Unit HR Manager of 22 stores to keep all stores staffed above 95%. Developed grassroots outreach strategy to identify local candidates (Local partnerships & job fairs) Identify, train, & develop hourly associates in the New Orleans market. (orientation, new hire packets,
& train the trainer)
Keep all reports cleared (I-9, separations, arbitration, & Hourly screening) Retention; Provide performance management guidance to management & hourly associates (coaching, counseling, & employee relations)
Exit interviews
Assistant Property Manager
Southwood Realty - New Orleans, LA
May 2011 to 2016
Complete leasing packages for all rentals and maintain 85%+ occupancy rate; quickly process denial letters to inform prospective applicants of application rejection Use house database systems to calculate annual rent totals and recommended rental pricing strategies to maximize profitability and revenue
generation
Collect and record application fees and deposit; accurately document financial transaction. Perform administrative duties such as rent collection, communicating with tenants via written correspondence, maintaining property and facilities, and administering lease closing Assist in development of marketing plans for both internet and print advertisement Address, investigate, and resolve tenant complaints and document action taken; deliver emergency 24- hour on call services to tenants
District Manager
Wireless City Verizon Wireless - Jefferson, LA
January 2009 to April 2011
Achieved high levels of sale performance and results by delivering excellent customer service Assisted Store Manager with training and managing all employees in execution of daily task and to maximize sales
Assist the store team in maintaining the store's visual and housekeeping standards in compliance with corporate objectives
Exercised judgement and discretion alone, and in conjunction with the Store Manager in the day-to-day operations of the store
Coordinated merchandise displays to assure greatest customer access to available products Credit Office Clerk
Compass Furniture - New Orleans, LA
February 2008 to January 2009
Prepared accounts payable checks and cash disbursement journals Money handling, basic bookkeeping, and standard banking transactions Promptly respond to vendors to maintain great working relationships on behalf of the customers Utilize professional phone skills to resolve customer complaints and satisfy customer inquiries Facilitate investigations by reviewing files, records, and other documents at the request of customers regarding the delivery of their purchase and/or status of credit account Education
High school diploma
John Martin High School - Jefferson, LA
August 2004 to May 2005
Skills
• Human Resources (7 years)
• Microsoft Powerpoint (5 years)
• Microsoft Excel (5 years)
• Marketing (10+ years)
• Brand Development (10+ years)
• Social Media Marketing (10+ years)
• Product development
• Web design
• Content development
• Business development
• Digital Marketing
• Branding
• Performance Management
• Human Resources Management
• Section 8
• Employee Orientation
• Property Management
• Events Management
• Recruiting
• Project Management
• Public Relations
• Conflict management
• Software troubleshooting
• Training & development
• Workers' compensation
• HR sourcing
• Talent acquisition
• Supervising experience
Additional Information
Exercise analytical/critical thinking in decision, organizing and planning Strong verbal, written, and personal communication skills Accuracy and attention to details, organization and prioritization skills Problem analysis, use of judgment and ability to solve problems efficiently Self-motivated, initiative, high level of energy team player who is tolerant and flexible to different situations
Experience in Marketing Management, MRI, Microsoft Office and Section 8, ADP, Checkr, Quest, Bullhorn, Homebase, Amazon Logistics.
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