R H O N D A N O R R I S
**************@*****.***
Whiteville NC 28472
PROFESSIONAL SUMMARY
SKILLS
Technical testing Performance optimization
Teamwork Creative thinking
Verbal communication Public speaking
Multitasking Organization
Networking Research
EXPERIENCE Truist bank contact center business care digital support 2 years worked from home
Scanner, Chf, Sep 2017 - Current, Loris, South Carolina Stayed current on [Type] industry regulations to help keep company records in compliance.
Maintained good housekeeping practices and observed safety program requirements in fast-paced environment.
Inspected all boxes, crates, and packages for correct labeling. Notified Supervisor when quality issues or machine operability problems arose. Readied packages for shipping by preparing products in accordance with established guidelines.
Provided support for the team by working safely to feed material into machines, inspecting products for defects, and packing finished goods in the proper configuration.
Met [Type] goals by completing orders quickly.
Ensured packages contained correct products and supplies before completing packaging processes.
Cautiously checked orders for proper item and quantity ensuring highest accuracy of picking and packing process for each order.
Kept work areas clean and neat, using hand tools and chemical solutions to remove thick accumulations.
Reviewed and analyzed all records of incoming/outgoing deliveries for count and condition.
Marked containers with labeling and stocked shelves to facilitate order picking and packing.
Moved filled orders to and from packing and shipping areas. Worked in challenging conditions, including cold, heat, and dust, while maintaining productivity.
RN
Performed general warehouse functions including loading, unloading, and sorting products.
Worked at consistently fast pace with repetitive motions, efficiently and accurately. Documented product movements, packages and order details using hand-held and machine scanners.
Printed accurate shipping paperwork and updated the associated accounts with current information.
Shift Leader, Timesaver, Oct 2010 - Aug 2017, tabor city, NC Managed operations during shift, with total awareness of activities of employees and customers.
Prepared reports detailing shift activities to keep management looped in on shift operations.
Guided staff in absence of direct supervisors.
Resolved or escalated business problems to keep operations moving smoothly. Collected and documented data from variety of sources to compile complete picture of business operations.
Reviewed accounts daily to determine the areas in need of improvement and strategies for correcting faults.
Continuously monitored systems like [Type] and [Type] to quickly identify and address their issues.
Manager's Assistant, Family dollar, Jan 2003 - Sep 2010, Tabor, North Carolina Assisted General Manager in administering policies and practices in areas such as human resources, compliance, safety, and quality assurance. Supervised hourly and temporary personnel, providing work direction and reviewing work processes.
Promoted friendly, prompt service to all customers using [Technique]. Reported losses, employee behavioral issues, customer complaints, and other significant issues to upper-level management.
Analyzed results through reporting and translated information into data-driven actionable behavior to drive KPI improvements.
Used RFID scanners to receive inbound product deliveries and segregated items by destination.
Assisted customers with locating and purchasing items located on sales floor or in storeroom.
Loaded and unloaded heavy items for team members and customers, including using pallet jacks regularly.
Analyzed productivity reports to manage overall performance. Communicated regularly with management team concerning all aspects of sales, customer feedback, and associate performance.
Attended store walkthroughs with management team and followed-up on directives and recommendations.
EDUCATION
Jun 1994
Jun 1994
Jun 1994
High School Diploma
South columbus - Tabor, North Carolina
High School Diploma
South columbus - Tabor, North Carolina
High School Diploma
South columbus high school - Tabor, North Carolina