MOLLY FORISH

Scottsdale, AZ ***** 707-***-**** advvhv@r.postjobfree.com LinkedIn

SALES REPRESENTATIVE / ACCOUNT EXECUTIVE

EMPHASIS: SALES PRESENTATIONS, CONSULTATIVE SELLING, MEDICAL AESTHETIC SALES Top-ranked Sales Representative with more than 10 years of Aesthetic and Retail sales experience seeking a new opportunity. Extensive experience performing business-to-consumer sales, leading sales consultations, identifying client needs, using consultative sales techniques, overcoming objections, and closing sales. Strong sales leadership background with a demonstrated ability to train and mentor new Sales Representatives. Dedicated leader with excellent communication skills and a proven track record of success building strong client relationships, increasing sales revenue, and securing customer loyalty. #1 Ranked Sales Representative (out of 280) on the U.S. / Canada Sales Team at Ideal Image in 2022. Sold $3.2M with a 50%+ close rate. AREAS OF EXPERTISE

Sales Consultations

CRM Software

Relationship Building

Sales Management & Training

Identifying Client Needs

Business-to-Consumer Sales (B2C)

Consultative Sales Techniques

Selling Features and Benefits

Closing Skills

EXPERIENCE

IDEAL IMAGE MED SPA, Scottsdale, AZ 2021 – Present Sales Representative / Aesthetic Consultant / New Hire Trainer (remote)

• Perform business-to-consumer sales of a variety of medical aesthetic products and services including laser hair removal, CoolSculpting / Cool Tone, Injectables, ILP photo facial, and Utherapy.

• Conduct an average of 300, 30-minute sales consultations per month with new and existing clients.

• Guide clients through the entire sales process from beginning to end.

• Identify client needs, sell features and benefits of services using consultative sales techniques, overcome objections, guide clients through financing options, and close sales.

• Track and maintain sales activity in the Salesforce CRM.

• Serve as a Sales Trainer and mentor for new Sales Representatives / Aesthetic Consultants through Ideal Image’s New Hire Buddy Program.

• Coach and mentor New Sales Representatives on best practices for utilizing consultative sales techniques, overcoming objections, and closing sales.

• Provide exceptional customer service throughout the sales process and manage client service issues as needed.

• Ensure compliance with HIPPA by confirming all guest documents and information are signed correctly and kept securely.

Key Accomplishments

• #1 Ranked Sales Representative (out of 280 Sales Representatives) for the U.S. / Canada Sales Team.

• Generated $3.2M in sales revenue in 2022.

• Set a new company record with 400K+ in sales revenue in November 2021 with a 59.5% close rate.

• Exceeded all sales goals and quotas throughout tenure while maintaining a 50%+ close rate. MADEWELL, San Diego, CA 2019 – 2021

Assistant Sales Manager

• Developed and implemented sales strategies to increase store sales revenue and reach sales targets.

• Trained and managed a team of 20 Sales Associates to provide excellent customer service and meet sales goals.

• Coached the team on consultative selling techniques and product knowledge.

• Monitored and analyzed sales data to identify trends and areas for improvement.

• Collaborated with other departments to ensure effective inventory management and product displays.

• Created and executed promotional campaigns to drive sales and attract new customers. MOLLY FORISH

Scottsdale, AZ 85260 707-***-**** advvhv@r.postjobfree.com LinkedIn

(Assistant Sales Manager continued)

• Continuously sought new ways to improve sales and the customer experience.

• Created staff schedules, delegated tasks, and optimized resources to meet the needs of the business and payroll.

• Maintained positive relationships with customers and addressed any complaints or issues.

• Planned public events with local creatives that highlighted brand beliefs and objectives. Key Accomplishments

• Worked directly with the GM to optimize business processes and implement sales strategies to drive revenue.

• Successfully exceeded all quarterly and annual sales goals throughout tenure. NORDSTROM, Corte Madera and San Diego, CA 2014 – 2019 Beauty Sales Consultant, Tom Ford Beauty (2019)

• Sold a variety of Tom Ford beauty products to customers in a commission-based sales environment.

• Built and maintained relationships with customers to drive repeat sales and increase brand loyalty.

• Provided expert advice and recommendations on Tom Ford beauty products to match customers' needs and preferences.

• Stayed up to date on the latest products, trends, and techniques to provide informed recommendations.

• Provided excellent customer service and addressed any complaints or concerns.

• Attended trainings and product knowledge sessions to stay informed about new product launches and promotions.

• Participated in in-store events and promotions to drive sales.

• Collaborated with store management to ensure effective product displays and inventory management. Key Accomplishments

• #1 Ranked Sales Consultant on the sales floor.

• Brought in to help open a new Nordstrom store location and assist with the Tom Ford Beauty counter. Sales Specialist, Fine Jewelry and Luxury Handbags (2014 – 2019)

• Sold fine jewelry and luxury handbags to customers utilizing consultative sales techniques.

• Provided personalized product recommendations to customers based on their individual needs and preferences.

• Stayed up to date on the latest fashion trends and product knowledge to provide informed recommendations.

• Met and exceeded personal sales goals and targets.

• Provided excellent customer service and handled customer complaints in a timely and professional manner.

• Demonstrated a strong ability to influence customers to purchase luxury brands. SUNGLASS HUT, Santa Rosa, CA 2013 – 2014

Assistant Sales Manager

• Collaborated with store management to implement sales strategies to increase revenue and reach sales targets.

• Trained and managed Sales Associates to provide excellent customer service and meet sales goals. MICHAEL KORS, Assistant Sales Manager, Santa Rose, CA 2013 CATHY JEAN, Store Manager, Santa Rosa, CA 2012 – 2013 EDUCATION & COMPUTER SKILLS

SANTA ROSA JUNIOR COLLEGE, Santa Rosa, CA,

Graphic Design Certificate, Emphasis in Adobe Photoshop Salesforce, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

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