Jaclyn N. Cooks

Menifee, Ca

858-***-****

advvg3@r.postjobfree.com

SKILLS:

Microsoft word, works, database, spreadsheet, PowerPoint, WordPerfect 5.0, 5.1, 6.0, 6.1, fax machine, computer cash register, time management, team player, 10-key 12000 KPH, 55 WPM w/ 97% accuracy, transcribing patient notes, professionalism to all clients, customers, co-workers, and management

EDUCATION:

10/2021 Penn Foster College, Scranton, PA

Bachelor’s Degree in Business (in progress)

09/2021 Penn Foster College, Scranton, PA

Associates Degree Health Care Management

CERTIFICATIONS:

Medical Assistant, Medical Transcriptionist, Pharmacy Tech,

Medical Coding & Billing

EMPLOYMENT:

AdvanCare, Temecula, Ca

Certified Nursing Assistant

10/2021 – Current

Provide care for home-based clients.

Provide total care for quadriplegic – shower, dressing, bedtime routine, bowel program and comfort.

Maintain client’s dignity and professionalism.

Outside the Norm Counseling Temecula, Ca

Remote Executive Administrator Assistant

08/08/2018

Answered phone calls, booked appointments for current and new clients with professionalism.

Transcribed therapist client sessions

Created and setup websites and forms.

Trained new therapists on using forms and client session notes.

Filed client’s paperwork.

Maintained organization of office.

SAIC, San Diego, Ca

06/1996 – 02/1999

Corporate payroll & Data entry

Accurately entered corporate employee’s payroll

Entered corporate documents and work orders.

Participated in Fiscal Year end being mindful of accuracy.

Fly-4-Less, San Diego, Ca

11/1999 – 10/2000

Travel consultant

Call Center

Answered cold calls to book flights.

Followed all TSA regulations when booking reservation and informing customer of these regulations.

Booked customers reservation finding the best deal possible.

Memorized U.S. airport abbreviations.

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