Plant Manager Customer Service
Resume:
Christopher Browning
Irving, TX. 75060
************@*****.***
Professional Summary
Energetic and resourceful management professional seeking a new challenging opportunity. Proven success in building and developing teams focusing on Safety, Quality, Efficiency and Attainment.
Key Strengths
Team Player
Oracle ERP
CertiPay Payroll
Project Management
SAP
Technical Support
Labor Management
Motivation
Efficiency, Safety & Quality Driven
Team Building
Standard Operating Procedures
Self-Awareness
Microsoft Office
Personal Integrity
Excellent Communication Skills
Employee Development
ADP Totalsource
Excellent Conflict Resolution Skills
Experience & Achievements
November 16th, 2022 Current Acting Plant Manager
Hollander Sleep Products 2615 Gifford Street, Grand Prairie, TX. 75060
Same responsibilities as below but also took on the following responsibilities:
Overseeing the Routing, Shipping, Receiving, Maintenance and Ecommerce departments.
Scheduling teardown & relocation or scrapping of all manufacturing equipment.
Directing in-house Maintenance department on projects that need to be completed for shut down of facility.
Overseeing Cycle Counts of all inventories, Finished Goods and Components.
March 1st, 2022 November 16th, 2022 Production Manager
Hollander Sleep Products 2615 Gifford Street, Grand Prairie, TX. 75060
Manage the full production floor that consists of 2 Supervisors, 4 leads and roughly 140 employees. We run two shifts, 5 days a week Key responsibilities and initiatives:
Interview and hire Supervisors & Leads for Production.
Manage labor resources according to production needs.
Track and review efficiencies with employees throughout the shifts, make changes and recommendations as needed.
Enforce production target through short interval follow-ups with the employees.
Created the communication board on the production floor, make sure my associates know where they are and where they need to be pertaining to productivity & efficiency.
Update the Parado and trend charts on the communication board.
Manage Supervisors time & attendance in ADP.
Update the production schedule at the beginning of the day and throughout the day as needed.
Fill in on production lines when needed.
Correct any inventory discrepancies.
October 19, 2020 March 1st, 2022 Production Manager
Hollander Sleep Products 100 Comfort Drive, Henderson, NC. 27537
Manage the full production floor that consists of 7 Supervisors, 8 leads and roughly 210 employees. We run three shifts, 7 days a week Key responsibilities and initiatives:
Interview and hire Supervisors & Leads for Production.
Manage labor resources according to production needs.
Track and review efficiencies with employees throughout the shifts, make changes and recommendations as needed.
Enforce production target through short interval follow-ups with the employees.
Created the communication board on the production floor, make sure my associates know where they are and where they need to be pertaining to productivity & efficiency.
Update the Parado and trend charts on the communication board.
Manage Supervisors time & attendance in ADP.
Update the production schedule at the beginning of the day and throughout the day as needed.
Fill in on production lines when needed.
February 13, 2017 May 4th, 2020 Production Supervisor- 2nd Shift
Hollander Sleep Products 2109 Carton Drive, Louisville, Ky. 40299
Supervise the 2nd shift production staff that consists of 2 leads and roughly 50 employees. Key responsibilities and initiatives:
Interview and hire employees for 2nd shift.
Manage labor resources according to production needs.
Implemented a weekly rotation for the Closer and Bagger positions.
Track and review efficiencies with employees throughout the shift, make changes and recommendations as needed.
Enforce production target through short interval follow-ups with the employees.
Improved the communication board on the production floor, make sure my associates know where they are and where they need to be pertaining to productivity & efficiency.
Implemented a production board in the Blown department to organize and keep track of the job bags (BOMs & Labels) for “ready to run”, “in progress” and “completed”.
Update the Parado and trend charts on the communication board.
Manage employee time & attendance in CertiPay.
Update the production schedule at the beginning of my shift and then again at the end of my shift for the next day.
Fill in on production lines when needed.
My shift consistently leads the plant in quality, efficiency, productivity, and overall production output.
August 2011 August 2016 Project Manager
Crown Home Restoration LLC. Louisville, Ky. 40272
Met with customers, created, and presented quotes for all work needed. Ordered and made sure the necessary materials got to job sites. Hired and managed all sub-contracting crews for home restoration jobs including roofing, siding, windows, doors, etc.
March 2008 July 2011 Operations Manager
AccuCode Inc. Louisville, Ky. 40272
Was hired to “start-up” a facility in Louisville Kentucky for a software development company out of Denver Colorado. This included locating & securing location, hiring, training & management of personnel, creating standard operating procedures, facilities management, customer service, etc. Our location was responsible for providing a repair/replacement service for our customers handheld scanners and portable printers. They would call our helpdesk for technical assistance and if we could not take care of their problem over the phone, we would ship out a replacement device to arrive the following morning. Reported to upper management in Denver Colorado.
March 2001 January 2008 Plant Manager
INX International Ink Co. Austell, Ga. 30168
Was hired as a production employee for the Dallas Texas branch, oversaw one particular customer. Set up an in plant (office, lab & production area) in the customer’s location and took care of all their printing ink needs. Matched colors for new and existing jobs, estimated ink usage, produced ink and staged for each job to be ran. Provided press side technical assistance 24/7.
After being with the company for two years I was promoted to Production Manager for the Austell Georgia plant. Within my first six months in Austell, I had all recordable areas of production ranked consistently within the Top 3 monthly out of 19 facilities. Six months later I was promoted to the Plant Manager position responsible for all day-to-day operations including but not limited to hiring & employee development, safety, technical support, production, sales, budgeting, etc. reporting to the VP of Field Operations out of Schaumberg Illinois. Implemented cycle counts at the Austell facility eventually eliminating one of our physical inventories.
Education
1990 High School Diploma
Valley High School- Regular course study, finished with a 3.0.
2002 Degree of Completion
Dale Carnegie-Completed an 8 week (in the classroom) course for Communication and Human Relations.
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