Loan Processor Customer Support/ Bookkeeper
Resume:
Patricia Mitch A. Hilotin
Purok *, Cawit Extension, Magallanes Sorsogon
Mobile Number : +639**-***-****/+639**-***-****
E-mail Address : *************.*******@*****.***
Applied Position: Any available position that suits my qualification.
OBJECTIVE To apply the knowledge that I have accumulated from the experience and training offered in my past and present job, to achieve advanced skills regarding new technologies applied in our industry, and to acquire knowledge about the position to be applied for.
EDUCATION 2015 - Bachelor of Science in Management Bicol University *Academic Scholar 2013-2014 College of Business Economics and Management
Daraga, Albay
2011 - Magallanes National High School *Fourth Honorable Mention
Aguada Norte, Magallanes Sorsogon
2007 - Siuton Elementary School *Class Valedictorian
Siuton, Magallanes Sorsogon
WORK RELATED EXPERIENCE Social Security System
Morante Building, Rosal Street, Legazpi City
On-the-job Training
Office Management Practicum
Sorted the member’s contribution receipts
Processed the registration of the members
Filing of treasury documents
Handle phone inquiries
Thesis Researcher
*Best Thesis
“Bicol University College of Business Economics and Management
The Acceptability and Marketability of Multi-Purpose Solar Power System”
Customer Support and Services Hewlett-Packard Inc. OCTOBER 2015-2016
#395 Sen. Gil Puyat Ave. Makati City 1200 Phils.
Position: ECP/6J Coordinator
Handling email inquiries
Sending emails within Metro Manila, Provinces and Singapore using Outlook and Microsoft Office 365
Sorted the receipts of the clients and partners of Hewlett-Packard
Filing of treasury documents
Preparing Wednesday and Friday reports.
To coordinate to the partners of Hewlett-Packard
Ensure client needs are met timely and cost effective manner
Sending parts/orders to the partners of Hewlett-Packard
Track and Manage contemplated change notices and change orders in the database
Track the information and details of the clients and partners of the Hewlett-Packard in the database
Effectively and accurately communicate relevant information to the client and to the team
Give information or client queries to the front counter
Making receipts of the customers and partners and converted into peso and sending it to the cashier
Gubat Saint Anthony Cooperative February 2016 – PRESENT
Cor. Luna Streets, Gubat, Sorsogon
Position: Cooperative Teller (2016-2021)/Loan Processor (2021-Present)
Handling customers financial transactions
Handling the deposit, withdrawals slip and payment receipts of the member
Making General journals, Cash vouchers and Time deposit
Assisting members for queries and concerns (information system)
Balancing numbers and counting cash at the beginning and end of the day
Making cash reports
Handling emails for loans DepEd teachers and non-teaching personnel (Department of Education)
Sorted the monthly slips
Processing and assessing of loans of the members
Answering phone calls and queries of the members
Ensure that all documents and signatures are in order prior to submission
SEMINARS AND WORKSHOPS ATTENDED Bureau of Fire Protection I Member, NSTP
Venue: Bicol University College of Business Economics and Management
Date: February 2011
Seminar with a theme: ”Personality Development; A pre-requisite to a Manager’s Success”
Venue: BUCBEM Arcilla Hall
Date: September 2012
Seminar with a theme: “A Personality Enhancement Seminar How to Become a Better YOU”
Venue: Bicol University College of Science Building 1, Legazpi City
Date: September 2012
Seminar with a theme: ”Human Sexuality, Reproductive Health, Responsible Parenthood and Family Planning”
Venue: BU-CSB1
Date: October 10, 2012
Seminar with the theme: “1st Regional Conference on Techno-Based Business in Investment Prospects”
Venue: La Piazza Hotel, Legazpi City
Date: August 8, 2013
Seminar with a theme: “Management III-A Takes a Peek at the Real World”
Venue: BUCBEM Entrepreneur Hall
Date: February 22, 2014
Seminar with a theme: “1st BMAP Summit, Preparing and Equipping Potential Leaders Towards ASEAN Integration and Global Miscellany”
Venue: Albay Astrodome
Date: February 2015
Seminar with a theme: “JIM’s 4-in-1 Employability Enhancement, Fast track your career to success”
Venue: AVP Function Hall, Tahao Road, Legazpi CITY
Date: March 13, 2015
Seminar with a theme “Executive Learning Series: Equipping Future Managers”
Venue: Lcc Mall, Legazpi City
Date: March 2015
Records and Information Management-Employee Training
Venue: Hewlett-Packard Accelerando Bldg. #395 Sen. Gil Puyat Ave. Makati City
Date: April 13, 2016
CO-CURRICULAR ACTIVITIES
Business Management Association of the Philippines-BU Chapter Member
Junior Institute of Management Member
Senior’s Club Member
NSTP Outreach Program 2012 Facilitator
The Managers’ Retreat 2012 Facilitator
Speech Choir Competition 2013 Member
Management Retreat 2014 Facilitator, Finance and Food Committee
SKILLS AND INTERESTI have good people skills and a hard worker. I can also organize my time well. I can communicate and deal well with others whether business and personal transaction. I am disciplined and can effectively weigh things and situations. I possess a substantial measure of computer literacy. I can work under pressure and I am open to do new things that can enhance my skills and talents. I loved doing some paper works. And I enjoy reading, watching TV, listening to music and surfing the internet. I also love going out with my family and friends and enjoy small talks.
PERSONAL BACKGROUND Age : 22
Gender : Female
Date of Birth : October 22, 1994
Place of Birth : Sorsogon, Sorsogon City
Civil Status : Single
Height : 5’1”
Citizenship : Filipino
Religion : Roman Catholic
REFERENCE Available upon Request.
I hereby certify that the above information given is true and correct to the best of my knowledge and belief.
PATRICIA MITCH A. HILOTIN Applicant
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