IMELDA GJANA

068-**-**-***

advvc8@r.postjobfree.com

****-**-**

OBJECTIVES

My name is Imelda Gjana and I am a

motivated college graduate looking for work in

the business and sales industry. I intend to

develop customer service and marketing skills

while providing knowledge of latest trends and

amazing communications skills honed in year-

long professional communications track.

Skills

Exceptional eye for and attention to detail.

Ability to take direction and work independently.

Teamwork

Communication skills

Web Development

Computer Skills

Organizational Skills

Managerial Skills

Decision Making Skills

Problem Solving Skills

Empathizer

Excellent written and verbal communication

Experience

Sales Associate

Vata Sh.P.K

Tirana, Albania

2018-02 - 2021-05

A Sales Assistant helps locate product for customers, place order, place holds, process transactions and keep the sales floor organized and well-stocked.

They are the face of the company and must uphold

company values both in how they dress and how they interact with customers.

-Operated cashier stand to help customers

efficiently and processed reward cards to

benefit customers when appropriate

-Maintained sales report and met monthly

quotas

-Maintained and operated store during

manager’s absence

-Gave customers timely and constructive

advice to help them make the right

decision.

-Give customers free trials that are easy to

use, set up, and that really demonstrate the

true value of own products

Tech Skills

JAVA

Microsoft Word

Microsoft Excel

Coding

Programming

Adobe Photoshop

HTML

Experience

Sales agent

Agro-Iliria

Divjake, Albania

2022-08 - 2022-10

I used the five stages (Awareness, Appeal, Ask, Act and Advocacy) to allow my team of marketing and

sales to create a map of the customer's needs

and priorities during the different parts of their purchase process.

-Awareness, introduced the potential clients to the company and products.

-Appeal, made them understand what the products

are about, functions and their benefits.

-Ask, provided extra information during the

promotion of the product, to leave no place for

questions.

-Act, took care of single and multiple transactions.

-Advocacy, contacted the satisfied customers,

to recommend the product to their relatives and

friends.

Experience

Cook Assistant

Skela e Pirgut

Divjake, Albania

2022-08 - 2022-10

-Substantial experience of assisting with food

preparation, cooking and service

-Remarkable knowledge of using and taking care of

kitchen tools and appliances

-Familiarity with handling of food carts and

customer service delivery

-Ability to interact with customers, coworkers and management in a helpful manner

-Professional skills of dish washing

Experience

Tutor

Private tutoring

Tirana, Albania

2021-09 - 2022-06

The goal of the tutoring is to help students

overcome academic challenges and lead them to

autonomous or independent learning. It is a special kind of teaching that is different from the teaching performed by teachers, friends, and parents.

-Promoted independence in learning.

-Personalized Learning.

-Checked insights into learning, and learning

processes.

-Provided a student perspective on learning and

success.

-Respected their individual differences.

-Consistently met my short and long-term targets.

-Helped strengthen subject comprehension, boost

confidence, and build important learning skills.

-Created and implemented simple lesson

plans to suit students' unique requirements

Experience

Restocker

Joena Supermarket

Tirana, Albania

2022-05 - 2022-06

Stocker responsibilities include receiving and

packing products to stock shelves, ensuring that

prices are marked on each item, and arranging

attractive displays of merchandise based on current sales promotions.

Skills needed:

-Organization.

-Communication.

-Customer service.

-Attention to detail.

-Ability to lift.

-Interpersonal skills.

-Practice organizing shelves.

Experience

Housekeeper

Hotel Club Du Park

Pescara, Italy

2022-12 - 2023-03

The role involves cleaning designated areas as directed by the Housekeeping Manager.

Main Duties and Responsibilities:

-Cleaning, sweeping and vacuuming guestrooms and

changing the bed sheets new guests

-Cleaning supplies inventory

-Ensured guests received quality customer service at all times

-Maintaining high standards of cleanliness and

presentation in the hotel rooms.

-Taking care of the team's work schedule.

-Inspecting the cleanliness of the hotel.

-Maintaining high standards of cleanliness and

presentation in the hotel rooms.

-Taking care of the team's work schedule.

Experience

Sewer

Sewing Factory Astir

Tirana, Albania

2022-07 - 2022-07

-Sew, cleaned, maintained a neat and orderly work

area.

-Was courteous, on time, and ready for work.

-Sewing, folding, inspecting, paperwork, and cleaning.

-Inspected, sewed, organized, and worked great with other team members.

-Good attendance.

Contact this candidate