Sales Associate Customer Service
Resume:
IMELDA GJANA
************@*****.***
OBJECTIVES
My name is Imelda Gjana and I am a
motivated college graduate looking for work in
the business and sales industry. I intend to
develop customer service and marketing skills
while providing knowledge of latest trends and
amazing communications skills honed in year-
long professional communications track.
Skills
Exceptional eye for and attention to detail.
Ability to take direction and work independently.
Teamwork
Communication skills
Web Development
Computer Skills
Organizational Skills
Managerial Skills
Decision Making Skills
Problem Solving Skills
Empathizer
Excellent written and verbal communication
Experience
Sales Associate
Vata Sh.P.K
Tirana, Albania
2018-02 - 2021-05
A Sales Assistant helps locate product for customers, place order, place holds, process transactions and keep the sales floor organized and well-stocked.
They are the face of the company and must uphold
company values both in how they dress and how they interact with customers.
-Operated cashier stand to help customers
efficiently and processed reward cards to
benefit customers when appropriate
-Maintained sales report and met monthly
quotas
-Maintained and operated store during
manager’s absence
-Gave customers timely and constructive
advice to help them make the right
decision.
-Give customers free trials that are easy to
use, set up, and that really demonstrate the
true value of own products
Tech Skills
JAVA
Microsoft Word
Microsoft Excel
Coding
Programming
Adobe Photoshop
HTML
Experience
Sales agent
Agro-Iliria
Divjake, Albania
2022-08 - 2022-10
I used the five stages (Awareness, Appeal, Ask, Act and Advocacy) to allow my team of marketing and
sales to create a map of the customer's needs
and priorities during the different parts of their purchase process.
-Awareness, introduced the potential clients to the company and products.
-Appeal, made them understand what the products
are about, functions and their benefits.
-Ask, provided extra information during the
promotion of the product, to leave no place for
questions.
-Act, took care of single and multiple transactions.
-Advocacy, contacted the satisfied customers,
to recommend the product to their relatives and
friends.
Experience
Cook Assistant
Skela e Pirgut
Divjake, Albania
2022-08 - 2022-10
-Substantial experience of assisting with food
preparation, cooking and service
-Remarkable knowledge of using and taking care of
kitchen tools and appliances
-Familiarity with handling of food carts and
customer service delivery
-Ability to interact with customers, coworkers and management in a helpful manner
-Professional skills of dish washing
Experience
Tutor
Private tutoring
Tirana, Albania
2021-09 - 2022-06
The goal of the tutoring is to help students
overcome academic challenges and lead them to
autonomous or independent learning. It is a special kind of teaching that is different from the teaching performed by teachers, friends, and parents.
-Promoted independence in learning.
-Personalized Learning.
-Checked insights into learning, and learning
processes.
-Provided a student perspective on learning and
success.
-Respected their individual differences.
-Consistently met my short and long-term targets.
-Helped strengthen subject comprehension, boost
confidence, and build important learning skills.
-Created and implemented simple lesson
plans to suit students' unique requirements
Experience
Restocker
Joena Supermarket
Tirana, Albania
2022-05 - 2022-06
Stocker responsibilities include receiving and
packing products to stock shelves, ensuring that
prices are marked on each item, and arranging
attractive displays of merchandise based on current sales promotions.
Skills needed:
-Organization.
-Communication.
-Customer service.
-Attention to detail.
-Ability to lift.
-Interpersonal skills.
-Practice organizing shelves.
Experience
Housekeeper
Hotel Club Du Park
Pescara, Italy
2022-12 - 2023-03
The role involves cleaning designated areas as directed by the Housekeeping Manager.
Main Duties and Responsibilities:
-Cleaning, sweeping and vacuuming guestrooms and
changing the bed sheets new guests
-Cleaning supplies inventory
-Ensured guests received quality customer service at all times
-Maintaining high standards of cleanliness and
presentation in the hotel rooms.
-Taking care of the team's work schedule.
-Inspecting the cleanliness of the hotel.
-Maintaining high standards of cleanliness and
presentation in the hotel rooms.
-Taking care of the team's work schedule.
Experience
Sewer
Sewing Factory Astir
Tirana, Albania
2022-07 - 2022-07
-Sew, cleaned, maintained a neat and orderly work
area.
-Was courteous, on time, and ready for work.
-Sewing, folding, inspecting, paperwork, and cleaning.
-Inspected, sewed, organized, and worked great with other team members.
-Good attendance.
Contact this candidate