Housekeeping Attendant Floor Staff
Resume:
Shanaka Niranga Nanayakkara Wawakandabege Don
Professional summary
Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.
Work history
Four Points by Sheraton Sheikh Zayed Road - Senior Housekeeping Supervisor
Dubai, UAE
09/2019 - Current
Ensured supply of adequate chemical inventory, maintaining seamless housekeeping operations.
Worked with front desk to respond promptly to guest requests, maximizing customer satisfaction.
Worked closely with front-of-house to strategically manage room cleaning in conjunction with check in and departure times.
Trained and mentored all new personnel to maximize quality of service and performance.
Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements, ensuring maximum team efficiency.
Cleaned and disinfected areas to maintain first-class facilities for customers.
Four Points by Sheraton Sheikh Zayed Road - Floor Supervisor
Dubai, UAE
05/2013 - 09/2019
Maintained high general appearance standards, inspecting floor staff for correct, clean complete uniform and name tags.
Facilitated smooth shift transitions by maintaining clear, detailed shift communication sheets.
Coordinate Housekeeping Attendant allocated on his floors.
Liaise with the order taker on the day to day needs of the room attendants on the floors.
Report all maintenance requests through GXP.
Ensure equipment allocated to Housekeeping Attendant is accounted for and kept in the correct location.
Training of all new Housekeeping Attendant by doing a “Buddy “system with an experienced room attendant that is in charge of the new associate.
Check guest room cleaning and the work performed by Housekeeping Attendant, as each room is completed. (Check All – occupied Rooms.)
Four Points by Sheraton Sheikh Zayed Road - Room attendant
Dubai, UAE
10/2012 - 07/2013
Maintained the linen trolley so that it was neat and organized.
Promptly delivered extra linen, paper products and toiletries to guest rooms upon request.
Maintained a safe working environment, verifying corridors and storage areas were kept clear, clean and tidy to minimize risk of accidents.
Welcomed guests, answered questions and anticipated guests' service needs.
Used specified cleaning products in each guest room as per company guidelines.
Vacuumed, dusted and maintained the common areas, including hallways and waiting areas by lifts.
Languages
Sinhalese: Native language
English: B2
Upper intermediate
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Four Points by Sheraton Sheikh Zayed Road
116162, Dubai, UAE
Four Points by Sheraton Sheikh Zayed Road
Dubai, UAE 116162
Skills
Deep cleaning techniques
Housekeeping supply management
Inspiring leadership
Motivational people management
.
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