Customer Service Pharmacy Intern

seham Benyameen, RPH

**** **** ***** **.

White Lake Twp., MI 48386

Tel: 248-***-****

Email: **********@*******.***

Committed pharmacist with experience in hospital inpatient/outpatient and retail pharmacy with years of experience in compounding and mixing preparations is seeking to secure a rewarding pharmacist position.

Education, Training, & Awards

●Bachelor’s Degree in Pharmaceutical Science, 2002

●Registered Pharmacist, State of Michigan (Valid through Dec. 2023)

●Immunization Certificate, APHA

●High performance frontier (Novartis Pharma, Egypt)

●Excellence club of best achievers (Novartis Pharma, Egypt)

Work Experience

Floater Pharmacist, Walmart (Mar. 2021 to Date)

Vaccinator, Long-term Care Facility, CVS, (Jan. 2021 to Jun. 2021)

Pharmacist, Health Choice Pharmacy, Sterling Heights, MI (Jun. 2019 to Jan. 2021)

Current work experience includes: (1) Reviewing doctor’s orders to determine appropriateness of the dose and compatibility, (2) Counseling patients to assure the right usage of their medications, (3) Supervising technicians to provide best customer service, (4) Reviewing and verifying medical history of patients, (5) Communicating with insurance, (6) administering vaccines

Pharmacy Intern, Henry Ford Hospital, West Bloomfield, (Jan. 2016 to Mar. 2017)

Work experience included: (1) Delivering medications and counseled hospital inpatients, (2) Using pharmacy software to enter data, receive orders and dispense medications, (3) Communicating directly with doctors’ office via telephone, fax and email, (4) Counselling patients, (5) Appropriately resolving customers questions, issues and complains, (6) Working on the register, (7) Typing, preparing, labelling and recording compounded medications, (8) Cycle counting and inventory, and (9) filling automated medication device under pharmacist supervision, (10) Preparing, mixing, and recording compound medications

Medical representative, Novartis Pharma, Egypt (Jan. 2004 to Sept. 2009)

Work experience included: (1) Hosting seminars to inform doctors about current and new medications, their potentials, and possible side effects, (2) Promoting medications (Pain, Cardiovascular, osteoporosis)

Pharmacist, Department of Health, Egypt (Feb. 2003 to May 2004)

Work experience included: (1) Managing the emergency pharmacy, (2) Placing and receiving orders and checking inventory (3) Verifying and dispensing prescriptions

Other Relevant Skills

English and Arabic proficiency, Computer skills including Microsoft Office (Word, Excel, and power Point), Date analysis, Planning, Team working, Problem solving, Patience, and active listening.

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