OBJECTIVE
Seeking to obtain a position where my strong interpersonal communication, organization, and leadership skills will help the company run efficiently, and continue to grow.
EDUCATION
International Career Institute, New York, NY
Executive Assistance Certified
George Washington H.S., New York, NY
High School Diploma
EMPLOYMENT HISTORY
Administrative Assistant, New York Presbyterian Hospital, Maternal Fetal Medicine Ultrasound
2000 — Present
New York, NY
-Filing and handling highly confidential information with discretion and integrity.
-Scheduled appointment and managed the doctor’s calendar.
-Handling both inbound and outbound calls.
-Resolving issues or directing patients to the appropriate personnel.
-Prepare medical records for appointments for the following day and direct incoming calls.
-Schedule and confirm patient appointments and coordinate doctors’ schedules.
-Greet patients and assist with completion of appropriate paperwork pertaining to practice and patient medical requirements.
-Inform patients on the practice’s policies and assist on any queries posited by patient.
-Coordinate with the billing department to ensure insurance approvals and coordinate with patient’s on any discrepancies.
-Provide status reports to management on all operations activities on a weekly basis; additionally assist in daily and annual financial audits for the department.
Administrator Assistant, Pale Management Company
1993 — 1996
New York, NY
-Gatekeeper between renters and realtors
-Typed Tenant Lease with accordance to NY State Law
-Book keeping
-Developed an ease of use filing paper and electronic system
-Maintained confidentiality when cutting checks and paying vendors
-Prepared and collected tenant rent bills
Office Assistant, Columbia Presbyterian Hospital
1990 — 1990
New York, NY
-Data Entry
-Received and respond to department correspondence accordingly
-Answered office phone system
-Communicate efficiently with students for upcoming seminars
SKILLS
-Provide exemplary customer service and meeting customer needs efficiently and diligently.
-Experience in administering and adhering to organizational requirements for confidential paperwork.
-Excellent communicator, detail-oriented, flexible, patient, organized, creative, goal directed.
-Self-motivated, able to set effective priorities to achieve immediate and long-term goals and meet operational deadlines.
-Developed interpersonal and communication skills, having dealt with a diversity of professionals, patients, and staff members.
-Proficient user in Microsoft Office Suite, Webcis, Eagle Gold, IDX, IDX term, and Crown.
-Bilingual in English and Spanish