KEVIN LEBLANC
************@*****.***
Dynamic and motivated professional with a proven record of maintaining client relationships and managing projects from concept to completion. Skilled in building cross-functional teams, demonstrating exceptional communication skills, and making critical decisions during challenges. Meet frequently with clients to gather information to help with ongoing projects. Forwarded client gathered information and needs to internal teams. Adaptable and transformational leader with an ability to work independently.
EXPERIENCE
2010 – 2/23
PROJECT MANAGER/ CLIENT ACCOUNT MANAGER, QUAD
●Meeting frequently with clients to develop solutions and improvements across all channels of business.
●Manage all orders from inception to final delivery.
●Communicate and work with multiple internal teams to implement customer changes and enhancements and maintain current and future project goals. This included but was not limited to making sure tasks are completed on time and that we are on schedule and meeting internal and external expectations and goals.
●Facilitating training for both clients as well as internal teams.
EDUCATION
1995
MASS COMMICATIONS, UNIVERSITY OF TAMPA
SKILLS
●13+ years of project management
●Familiar and work in computer programs such as Teams, Excel, and Word.
●Experience working with clients in ordering, implementing, and maintaining orders.
●Critical thinking and problem solving, both with offering client solutions and within internal teams to improve overall client experience.