KERRI D. KLECKNER

**** ***** *** **** *, Largo, FL 33773

803-***-****

advv7b@r.postjobfree.com

Skills Summary

I have over 20 years of experience in the grocery/food industry, consisting of everything from cashier, to inventory, to management. I am looking to obtain a full time position where I can utilize my sales, organization, leadership and management skills.

Experience

Publix Supermarkets June 2018- Present Largo/Clearwater, FL

Deli Manager

Developed and maintained customer rapport with loyal customers

Ensured all associates provided outstanding customer service

Managed day to day operations of deli department

Organized and maintained department Reference and Procedure Guides

Ability to multi-task and prioritize responsibilities

Delegated department duties to key employees

Effectively scheduled 30+ associates on weekly schedule

Maintained time and attendance for the department

Maintained department’s profit and loss report on a weekly basis

Maintained inventory for entire department, perishable and non-perishable

Reviewed applications, interviewed and hired for deli department

Unloaded and reloaded truck on a daily basis using manual pallet jack

Organized back room by moving and restacking above head with a fork lift

Servsafe certified

Taco Bell August 2017-February 2018 Columbia, SC

General Manager

Oversees overall operations and ensures top store performance

Supervises, motivates, evaluates, and coaches employees and facilitates effective training programs

Responds to and effectively resolves customer complaints in a timely manner to ensure satisfaction

Maintains inventory control of all products and enforces all proper food sanitation procedures

Recruits and hires excellent restaurant staff based on attitude and aptitude

Oversees the food service organization’s day-to-day operations, such as ordering food and supplies

Follow procedures for safe food preparation, assembly, and presentation while ensuring that employees adhere to policies

Domino’s Pizza the Pie, Inc. February 2017-August 2017 Columbia, SC

General Manager

Oversee the food service organization’s day-to-day operations, such as ordering food and supplies and providing customer service

Schedule and direct staff in daily work assignments to maximize productivity

Optimize profits by controlling food, beverage, and labor costs on a daily basis

Continually monitor restaurant and take appropriate action to ensure food quality and service standards are consistently met

Efficiently resolve problems or concern to the satisfaction of all involved parties

Consistently control profits and losses by following company guidelines for labor and inventory management

Directly managed, trained and ensured professional development of employees

Recruited and hired excellent restaurant staff based on attitude and aptitude

Sodexo August 2014-June 2016 Columbia, SC

Food Service Manager 1-Full Time

Responsible for providing superior customer service to all clients within the unit

Managed 33 school cafeterias with 250 employees

Provided training and guidance to cafeteria managers

Continued training personally for all state and federal program rules/regulations

Servsafe certified

Working knowledge of HACCP and kitchen safety programs

Delivered high quality food service

Proficient in inventory/labor control

Oversaw all paperwork for 11 schools required by the state and federal government

Proficient in catered events, ie, set up, clean up, prep, service

Conducted inventory control for 33 school cafeterias

Aided in the training of 250 associates on food safety, including HACCP

Day to day success for all schools

Professional rapport with Principals and Assistant Principals

Sodexo June 2013-March 2014 Columbia, SC

Accounting Clerk – Part Time/Seasonal

Responsible for accounts receivable and accounts payable

Responsible for all claimable meals

Using the NutriKids system to maintain all students accounts and their balances

Provided all managers within Richland School District Two with support in their schools

Trained all managers on the NutriKids system to help efficiently run their cafeterias

Responsible for receiving and processing all invoices on a daily/weekly basis

Responsible for weekly and monthly ending processes for financial closing

Palmetto Provisions February 2007-May 2013 Columbia, SC

Lead Sales Representative/Trainer for the Boar’s Head Brand

Provided superior customer service

Managed twenty retail stores’ training and POP signage

Serviced thirteen retail stores’ inventory

Confirmed all stores maintained inventory by practicing FIFO (First In First Out method)

Coached and developed new/existing deli associates

Taught training classes for all deli associates in Columbia

Oversaw paperwork in each deli and corporate Boar’s Head

Maintained open relationships with store and deli managers

Worked in extreme climate warehouse (32 degrees or below) pulling and building floats for product distribution

Proficient in Google Drive and Microsoft Excel

Ensured all associates work as a team in their deli

Publix Supermarkets May 2000-December 2006 Columbia, SC

Deli Manager

Developed and maintained customer rapport with loyal customers

Ensured all associates provided outstanding customer service

Managed day to day operations of deli department

Organized and maintained department Reference and Procedure Guides

Ability to multi-task and prioritize responsibilities

Delegated department duties to key employees

Effectively scheduled 20+ associates on weekly schedule

Maintained time and attendance for the department

Maintained department’s profit and loss report on a weekly basis

Maintained inventory for entire department, perishable and non-perishable

Reviewed applications, interviewed and hired for deli department

Unloaded and reloaded truck on a daily basis using manual pallet jack

Organized back room by moving and restacking above head with a fork lift

Education and Certification

Education

Springfield College 1998-1999 Springfield, MA

Suffolk Aviation Academy Certificate 1998 BOCES Program

Eastport High School Class of 1998 Eastport, NY

Certification

Servsafe, March 24, 2021-March 24, 2026, Certification number available upon request

Contact this candidate