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Customer Service Desk Associate

Location:
Oak Forest, IL, 60452
Posted:
March 13, 2023

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Resume:

Dawn Husa

Multitasker

Oak Forest, IL *****

advv4h@r.postjobfree.com

+1-708-***-****

Responsible, fast pace, reliable worker.

Authorized to work in the US for any employer

Work Experience

Front Desk Associate

Advanced Pain Management Center - Frankfort, IL

December 2021 to February 2022

Check in patients. A/R, A/P, phones, scheduling

Busieness Development/Logistics1

Affinity Empowering

June 2021 to November 2021

Government position entering information into program Assure, working with DHHS, making calls through Google Connect meetings through Teams, sending product in a professional and productive way. Office Management

Dr Kailash Sharma - Oak Forest, IL

August 2013 to February 2021

Responsibilities

Manage office and employees, Entered information into Practice Fusion, Availity, medical coding & billing, insurance verification. Kareo, payroll, Quickbooks, Quickbase, Office, Assure, Accounts Payable, Accounts Receivable, Mas 90 patient management, chronic care management Accomplishments

Manage office and employees, make the patients feel secure and comfortable. Helping the Dr. In every aspect. multi tasking, work alone.

Skills Used Office mgmt. Patient insurance verification, a/p, a/r payroll, inventory ordering, invoicing, Education

4.0 GPA in medical assistant

Everest - Merrionettte Park,IL

2012 to 2013

High school diploma or GED in General Studies

Oak Forest High School

Skills

• OfficeManagement, payroll mgmt,customer service, (10+ years)

• Medical Office Management (9 years)

• Experience Administering Injections (2 years)

• Medical Office Experience (9 years)

• Insurance Verification (9 years)

• Office Management (10+ years)

• Medical Billing (9 years)

• Medical Coding (9 years)

• Patient Care (9 years)

• EMR Systems (9 years)

• ICD-10 (9 years)

• Medical Scheduling (9 years)

• Medical Records (4 years)

• CPT Coding (9 years)

• HIPAA (9 years)

• Medical Terminology (9 years)

• ICD-9 (10+ years)

• Triage (9 years)

• Human resources (8 years)

• Process improvement (9 years)

• Employee relations (9 years)

• Customer service (10+ years)

• Documentation review (10+ years)

• Clerical Experience (9 years)

• Vital Signs (9 years)

• Management (10+ years)

• Laboratory Experience (3 years)

• Quality Assurance (9 years)

• Accounting (10+ years)

• Leadership (10+ years)

• Medical receptionist (10+ years)

• Microsoft Office (10+ years)

• Computer skills (10+ years)

• QuickBooks (10+ years)

• Recruiting (8 years)

• Microsoft Excel (8 years)

• Home care (2 years)

• Google Docs (10+ years)

• Typing (10+ years)

• Accounts receivable (8 years)

• Medicare (8 years)

• Phlebotomy (2 years)

Assessments

Medical terminology — Familiar

June 2021

Understanding and using medical terminology

Full results: Familiar

Electronic health records: Best practices — Proficient June 2021

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Proficient

Customer service — Completed

June 2021

Identifying and resolving common customer issues

Full results: Completed

Verbal communication — Proficient

June 2021

Speaking clearly, correctly, and concisely

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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