MARIAM BENYOUSSEF
*************@*****.*** 512-***-**** Austin, TX 78717
Goal-oriented individual with responsibility of taking care of people and giving room for positivity. Listen and recommend what would be best for a customer and making whom ever I was with feel it was personable encounter. With having a long experience with customer service, I know it will translate great in different fields
• Time management
• Fast learner
Team-player who can also work
independently
•
• Customer service
• Problem solver
• Vital signs
• ICD-9 and ICD-10 Codes
• Customer Satisfaction
• EMR Systems
• Patient
Apr 2022 - Oct 2022
Medical Assistant
Austin Medical Assistant School
And Externship
Sanitized, restocked and organized exam rooms and
medical equipment.
•
Obtained client medical history, medication
information, symptoms and allergies.
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Directed patients to exam rooms, fielded questions and prepared for physician examinations.
•
Prepared patients for X-rays, electrocardiograms,
suture removal and dressing changes.
•
• Kept all patient information secure and confidential. Nov 2021 - Current
Sales Associate
Ray Ban - Austin, TX
Helped customers locate products and checked store system for merchandise at other sites.
•
Provided positive first impressions to welcome existing, new and potential customers.
•
• Providing product knowledge to customers.
• Taking time with customers who don't speak English. Engaged with customers to effectively build rapport and lasting relationships.
•
• Doing repairs on products.
May 2021 - Nov 2022
PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
Sales Associate
Lively - Austin, TX
Prepared merchandise for sales floor by pricing or tagging.
•
Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit
company offerings.
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Increased sales by offering advice on purchases and promoting additional products.
•
Would fit people to bras, creating a comfortable
atmosphere and experience with my clients.
•
Oct 2019 - May 2021
Server
Serranos - Cedar Park, TX
Creating a relationships with customers. Taking care of my regulars that would come in weekly.
•
Worked with POS system to place orders, manage bills and handle complimentary items.
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Explained menu items and suggested appropriate
options for food allergy concerns.
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Bussed and reset tables to keep dining room and work areas clean.
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Able to manage my time and the duties I would have in back of house during my shift.
•
• Opener on the weekends to set up back of house.
• Resolve any compliments or issues at my tables.
Maintained order efficiency and accuracy through
clear communication with kitchen staff, earning
numerous recommendations from satisfied customers.
•
Nov 2018 - Oct 2019
Supervisor/ Barista Trainer
Starbucks - Cedar Park, TX
Generated friendly atmosphere by encouraging
employees to greet and speak to customers.
•
Restocked and cleaned stations and facilities to
maintain cleanly and operable standards.
•
Maintained accurate inventory counts to meet
customer demands and sustain operations.
•
Engendered customer loyalty by remembering
personal preferences and allergy information.
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Trained, scheduled and supervised barista workers to maintain and uphold store policies and optimize
staffing patterns.
•
Handled and resolved customer issues and complaints with professionalism and tact to drive customer
satisfaction and repeat business.
•
Served customers quickly and efficiently and created strategies to prevent delays.
•
• Would take care of big sums of cash. Dailey deposits. Health Care Program
Austin Community College Austin, TX
Aug 2018
Round Rock High School Round Rock, TX
• CMA - Certified Medical Assistant
• First Aid/CPR Certified
• BLS Certified
EDUCATION
CERTIFICATIONS