MARIAM BENYOUSSEF

advv2m@r.postjobfree.com 512-***-**** Austin, TX 78717

Goal-oriented individual with responsibility of taking care of people and giving room for positivity. Listen and recommend what would be best for a customer and making whom ever I was with feel it was personable encounter. With having a long experience with customer service, I know it will translate great in different fields

• Time management

• Fast learner

Team-player who can also work

independently

•

• Customer service

• Problem solver

• Vital signs

• ICD-9 and ICD-10 Codes

• Customer Satisfaction

• EMR Systems

• Patient

Apr 2022 - Oct 2022

Medical Assistant

Austin Medical Assistant School

And Externship

Sanitized, restocked and organized exam rooms and

medical equipment.

•

Obtained client medical history, medication

information, symptoms and allergies.

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Directed patients to exam rooms, fielded questions and prepared for physician examinations.

•

Prepared patients for X-rays, electrocardiograms,

suture removal and dressing changes.

•

• Kept all patient information secure and confidential. Nov 2021 - Current

Sales Associate

Ray Ban - Austin, TX

Helped customers locate products and checked store system for merchandise at other sites.

•

Provided positive first impressions to welcome existing, new and potential customers.

•

• Providing product knowledge to customers.

• Taking time with customers who don't speak English. Engaged with customers to effectively build rapport and lasting relationships.

•

• Doing repairs on products.

May 2021 - Nov 2022

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Sales Associate

Lively - Austin, TX

Prepared merchandise for sales floor by pricing or tagging.

•

Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit

company offerings.

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Increased sales by offering advice on purchases and promoting additional products.

•

Would fit people to bras, creating a comfortable

atmosphere and experience with my clients.

•

Oct 2019 - May 2021

Server

Serranos - Cedar Park, TX

Creating a relationships with customers. Taking care of my regulars that would come in weekly.

•

Worked with POS system to place orders, manage bills and handle complimentary items.

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Explained menu items and suggested appropriate

options for food allergy concerns.

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Bussed and reset tables to keep dining room and work areas clean.

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Able to manage my time and the duties I would have in back of house during my shift.

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• Opener on the weekends to set up back of house.

• Resolve any compliments or issues at my tables.

Maintained order efficiency and accuracy through

clear communication with kitchen staff, earning

numerous recommendations from satisfied customers.

•

Nov 2018 - Oct 2019

Supervisor/ Barista Trainer

Starbucks - Cedar Park, TX

Generated friendly atmosphere by encouraging

employees to greet and speak to customers.

•

Restocked and cleaned stations and facilities to

maintain cleanly and operable standards.

•

Maintained accurate inventory counts to meet

customer demands and sustain operations.

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Engendered customer loyalty by remembering

personal preferences and allergy information.

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Trained, scheduled and supervised barista workers to maintain and uphold store policies and optimize

staffing patterns.

•

Handled and resolved customer issues and complaints with professionalism and tact to drive customer

satisfaction and repeat business.

•

Served customers quickly and efficiently and created strategies to prevent delays.

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• Would take care of big sums of cash. Dailey deposits. Health Care Program

Austin Community College Austin, TX

Aug 2018

Round Rock High School Round Rock, TX

• CMA - Certified Medical Assistant

• First Aid/CPR Certified

• BLS Certified

EDUCATION

CERTIFICATIONS

Contact this candidate